We had a bug in our code that prevented data from being loaded into Adobe Analytics from July 20th to August 4th (2017). Is there anyway to resend this data to Adobe, so our numbers for the July and August are reflected correctly?
**As a side question, does anyone know how I can call in to speak with a representative? I can't seem to find a phone number to call to get the above question answered.
Thank you in advance!
Northern Safety & Industrial
If you are a supported user then reach out with the below customer care numbers:
|U.S.||1-800-497-0335||Denmark||(+45) 802 06017||Australia||(+61) 1-800-358683||New Zealand (toll)||(+64) 0508614264|
|US AEM only||1-866-335-2256||France||(+33) 0805-540755||China||(+86) 108004400548||Philippines (toll)||(+63) 180014410660|
|Canada||1-800-497-0335||Germany||(+49) 0800-7522581||Hong Kong||(+852) 30713107||Singapore||(+65) 18008185220|
|Italy||(+44) 800 919224||India||(+91) 0008004402107||South Korea||(+82) 0805170880|
|Sweden||(+46) 0200 810330||Japan||(+81) 01200-71300||Taiwan||(+886) 0800666381|
|UK||(+44) 0800 169 0454||Malaysia (toll)||(+60) 1800220120|
Was the data collected on another platform, or in another report suite? If not, I'm afraid there's not much that can be done about that data.
If you do have data elsewhere, you can use Data Sources to import it into Adobe Analytics.