Using multiple days for sending in an engagement program We recently set up an engagement program in which we want emails to be sent every 2 weeks. We also included multiple days that emails could send: Tues, Wed, Thurs. (See screenshot below for set up). The reason for this was:
1) If new members come in after the email is sent (say on a Tuesday) we don't want them to wait 2 weeks to start
2) We have daily limit set in our instance, so if they reached the daily limit for that cast we didn't want them to wait 2 weeks for the next email, as that would mean 4 weeks between emails for this engagement program.
What happened is that emails were sent 3 consecutive days instead of waiting 2 weeks. For example, people that received email 1 on Tuesday, received email 2 the next day on Wednesday, and email 3 the next day on Thursday.
Is this the behavior that is supposed to happen with this set up? We expected that if they received email 1 on Tuesday, it would wait and send email 2 on Tuesday 2 weeks later.
We are also