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DavidGu11Level 2

Fix your SEARCH & FILTER functions for deactivated usersNew

Description -  Workfront consistently has problems with returning results in searchs and filters for deactivated users.  Users who are deactivated won't show up in search prompts and in filter options in reporting (like user name equals). From discussions with support and product people, it sounds like the reason is because we don't want deactivated users to show up when dealing with task assignments. I agree, we don't want that. But you should be able to figure out how to program for this problem so they won't show up for task assignments but WILL show up in other areas where you're filtering and searching.   Why is this feature important to you -  User management is more cumbersome because of this all or nothing approach that is currently in place. We regularly have to do checks that require finding deactivated users and not being able to search them normally just increases the admin burden to find them - and train everyone else who needs to find them how to workaroudn the issue. How would you like the feature to work -  Fix the programming of how your search works so that you cannot pull a deactivated user for task assigments but can search them normally or add them to filters normally. The "deactivated" tag that appears by their names in reports is incredibly helpful and utilizing that should help users understand who is deactivated if they're searching for a user or if they're filtering into a report. Current Behaviour - You cannot pull deactivated users into filters using "equals" prompts. The site search also now (as of 7/14/23) doesn't let you search for deactivated users. That site search seems to change periodically between allowing the search of deactivated users and not allowing it. Seems like changes are getting made to that, probably without someone understanding what happens. 

jeff_bloomer
Community Advisor and User Group Leader
jeff_bloomerCommunity Advisor and User Group Leader

Analytics Workspace - PLEASE Retain Scheduled Project Description Formatting in the BODY of Emails Received by End UsersNew

Description - It may seem simple and maybe even nitpicky, but I would like for the very basic formatting and alignment of the text in the #Description section of my scheduled project to, in turn, be directly reflected in the body of the emails received by the end users when they receive their scheduled emails instead of an incoherent, congealed blob of text. Why is this feature important to you - I already have a difficult time getting my end users to read the emails they receive without #Adobe making my job and my data storytelling more difficult. How would you like the feature to work -  At the very least, I would like the body of the emails to reflect the formatting and spacing the way it is laid out in the Description section to schedule my project, whether I'm scheduling a new project or editing an existing project. In fact, it would even be better if we had simple HTML editing capabilities to allow for richer content, and I know this should be possible. Current Behavior - Today, any text appearing in the Description is single-spaced together and placed in the body of the recipient's email with no formatting, minus one exception. That exception allows for any hyperlinks appearing in the text are made active and usable. These messages provide so much opportunity and potential for engagement with our data end-users, and this is one place where we are really dropping the ball, folks!