Campaign Standard

Use this thread to ask any questions related to the  Learn how to efficiently manage your Campaign Standard instances with the Control Panel  course on Experience League. Experts are monitoring this thread to ensure your questions are answered.

Hi Everyone, In our effort to reward the monthly top two users with a gift card for their participation on the Adobe Campaign Standard and/or the Adobe Campaign Classic​ community forums in the community, we present to you the two top users in the community forums for the month of December 2020 - @shelly-goel and @DavidKangni. Congratulations and a big thanks to both of you for being dedicated and helpful community members of the Adobe Campaign Communities. You all can easily become a top user and win every month simply by posting on the community and answering some questions by other community member friends. While we hope this token of appreciation motivates you to giveback to other members, we do hope that you already enjoy helping other community friends with their queries as this helps us build a better product for you. Also, we're always open to new ideas for Campaign Standard, and can

TXT records are a type of DNS records used to provide text information about a domain, that can be read by external sources. To ensure high inbox rates and low spam rates, some services like Google require that you add a TXT record to your domain setting to verify that you own the domain.  Learn how you can add Google TXT site verification records to all your subdomains that are used to send emails to GMAIL addresses with Campaign Control Panel through this ho-to video tutorial: Google TXT record management   In case you have any questions after watching this video, please feel free to post them below or reach out through the community Q and A section. In case you have any ideas and/or suggestions regarding the Campaign Standard product, then kindly submit them here. 

A slow throughput can be caused by different elements:You may have been blacklisted by some Email Providers, you can check this in the broadlogs. Your email is too big to be processed quickly (high javascript personalization, weighs more than 60kbytes). Note that the recommended maximum size of an email is around 35 kb. You can check the message size, in the preview tab: choose a recipient and once generated the message size will be displayed in the top right corner of the preview tab.Another common cause of slow delivery speeds is when throttling occurs within the Adobe Campaign MTA. The causes of this sort of throttling are:Messages pended (quotas met): the declarative MX rules defined in Campaign declare quotas, and these quotas have been met.Messages pended (dynamic flow control): Campaign MTA has encountered errors when trying to deliver messages for a given ISP and it has decided to slow down (to avoid having too big of an error density and thus facing potential blacklisting). Fl

A new page on accessibility has been added to learn more about accessibility support in Adobe Campaign Standard workspace. Read here for more details:  Accessibility in Adobe Campaign Standard In case you have any questions, please feel free to post them below or reach out through the community Q and A section. In case you have any ideas and/or suggestions regarding the Campaign Standard product, then kindly submit them here. 

Information has been added in the Adobe Experience Platform Data Connector section on the data mapping validation error related to privacy management and how to troubleshoot it. Read more here in detail: Mapping activation   In case you have any questions, please feel free to post them below or reach out through the community Q and A section. In case you have any ideas and/or suggestions regarding the Campaign Standard product, then kindly submit them here.   

We are excited to announce Journey AI for all Adobe Campaign Standard customers. Journey AI uses advanced Machine Learning (ML) to enable companies to optimize the design and delivery of customer journeys by predicting each individual’s engagement preference.Journey AI consists of two ML features: Predictive Engagement Scoring - Intelligently identifies customers' preferred level of engagement to better target and personalize messages to increase conversions and retention.  Predictive Send Time Optimization - Predicts the best time to send emails to each individual in a campaign to maximize engagement rates and improve email campaign ROI.  If you want to learn how to get started with Journey AI, please review the detailed documentation and reach out to your Account Executive. Note that while Journey AI is available for free to existing Campaign customers, there is an implementation cost of approximately 50 hours.   Detailed documentation: Optimizing design a

The Personal Data and Personas section has been updated with a use case scenario to illustrate how the different personas are interacting when it comes to Privacy. Read here for more details: How the different personas are interacting - a use case scenario   In case you have any questions, please feel free to post them below or reach out through the community Q and A section. In case you have any ideas and/or suggestions regarding the Campaign Standard product, then kindly submit them here. 

A new section listing Frequently Asked Questions on Privacy has been added. Read here to know more: Privacy FAQ   In case you have any questions, please feel free to post them below or reach out through the community Q and A section. In case you have any ideas and/or suggestions regarding the Campaign Standard product, then kindly submit them here.   

The Privacy section has been moved and enriched with two new pages: Privacy management Managing Privacy requests In case you have any questions, please feel free to post them below or reach out through the community Q and A section. In case you have any ideas and/or suggestions regarding the Campaign Standard product, then kindly submit them here.   

In order to connect to a server, either through a client application or an API, you must set up a public SSH key and add the IP address that connects to your SFTP server to the allow list.   Check out this how-to video tutorial that shows step by step how to add an IP range to the allow list: Adding IP Addresses to Allow Lists   In case you have any questions after watching this video, please feel free to post them below or reach out through the community Q and A section. In case you have any ideas and/or suggestions regarding the Campaign Standard product, then kindly submit them here. 

Hi Everyone, In our effort to reward the monthly top two users with a gift card for their participation on the Adobe Campaign Standard and/or the Adobe Campaign Classic​ community forums in the community, we present to you the two top users in the community forums for the month of November 2020 - @jonathon_wodnicki and @darren_bowers. Congratulations and a big thanks to both of you for being dedicated and helpful community members of the Adobe Campaign Communities. You all can easily become a top user and win every month simply by posting on the community and answering some questions by other community member friends. While we hope this token of appreciation motivates you to giveback to other members, we do hope that you already enjoy helping other community friends with their queries as this helps us build a better product for you. Also, we're always open to new ideas for Campaign Standard, and

You need to be able to generate a SSH key in order to be able to add it to the Control Panel. Learn how to generate a SSH key using a terminal and how to store the public version of the key in the Control Panel thr ough this how-to video tutorial: Generating a SSH Key   In case you have any questions after watching this video, please feel free to post them below or reach out through the community Q and A section. In case you have any ideas and/or suggestions regarding the Campaign Standard product, then kindly submit them here. 

The Control Panel allows you to monitor and manage your SFTP storage by instance. Learn how to monitor the storage capacity of your SFTP servers, allow list IP addresses, and add SSH keys through this how-to video tutorial: Monitoring Server Capacity   In case you have any questions after watching this video, please feel free to post them below or reach out through the community Q and A section. In case you have any ideas and/or suggestions regarding the Campaign Standard product, then kindly submit them here.  Views  

A new video tutorial has been added under SFTP Management section explaining how to connect to a SFTP Server. Connecting to SFTP servers requires: allow listing the IP address from which you are connecting to the SFTP server Private/public key pair that needs to be registered with Adobe Campaign If connecting to the SFTP server directly you will also need SFTP client software This video explains how to connect to your SFTP Server using a client SFTP application, using the keys you have stored in the Control Panel: Connecting to a SFTP Server   In case you have any questions after watching this video, please feel free to post them below or reach out through the community Q and A section. In case you have any ideas and/or suggestions regarding the Campaign Standard product, then kindly submit them here. 

Hello,  I found some differences at reports in Adobe Campaign. When I visit the report area and filter the selected deliverys I can see one number of processed/sent e-mail (attached image report_campaign.png). When I export data from Campaign to excel files to see the data in details, this number (to processed/sent) is exactly the same. But when I make the same comparison with delivered e-mails, the excel file has more rows then showed in report. I have 5407 x 5193 showed in the image to Delivery1 and 5416 x 5180 showed in the image to Delivery2. To find the deliverys, I used the methodology presented in this article:https://docs.adobe.com/content/help/en/campaign-standard/using/reporting/about-reporting/indicator-c...and I filtered the status=1 and the selected campaign only. Could you help me to explain this difference, please? Regards,Gabriel 

Control Panel October 2020 Release   Detailed information about this release is available here in the Release Notes    What's New? Subdomain configuration using CNAMEs Control Panel now allows you to configure a subdomain to work with Adobe using CNAMEs directly from the interface. Read more Database monitoring enhancements Database monitoring has been enhanced with additional metrics that allow you to get detailed information on the resources that are consuming space on your database. Read more   Please note that Control Panel is available for customers hosted on AWS only, except for hybrid environments which are not yet supported. No upgrades are required to access Control Panel. Please make sure you are an Admin user to access it.

A section has been added to describe the new filters that enable to search the event configurations according to their status and to the last time an event was received. Read here for detailed step-by-step instructions: Searching transactional events   In case you have any questions, please feel free to post them below or reach out through the community Q and A section.  In case you have any ideas and/or suggestions regarding the Campaign Standard product, then kindly submit them here. 

Bonjour,  Je cherche à regrouper des données provenant d'un fichier externe qui sont sur plusieurs ligne pour n'en faire qu'une seule. Dans ce fichier je peux avoir 2 lignes contenant un même ID unique avec 2 produits différents, 2 prix et quantités différentes mais 1 même montant total.  Est-il possible de regrouper dans Adobe le montant d'une ligne avec le montant d'une autre ligne ? L'idée serait de faire : montant ligne 1 + montant ligne 2 = montant total.  En espérant avoir été assez claire.Merci d'avance,   

Hi Everyone, In our effort to reward the monthly top two users with a gift card for their participation on the Adobe Campaign Standard and/or the Adobe Campaign Classic​ community forums in the community, we present to you the two top users in the community forums for the month of October 2020 - @_Manoj_Kumar and @shelly-goel Congratulations and a big thanks to both of you for being dedicated and helpful community members of the Adobe Campaign Communities. You all can easily become a top user and win every month simply by posting on the community and answering some questions by other community member friends. While we hope this token of appreciation motivates you to giveback to other members, we do hope that you already enjoy helping other community friends with their queries as this helps us build a better product for you. Also, we're always open to new ideas for Campaign Standard, and can'

Release 20.4 - October Release Adobe continuously improves its solutions by adding new capabilities, enhancements and fixes. All Adobe Campaign Standard instances are upgraded with every new release. No action is required to upgrade. Upgrades are deployed in two phases. First, Stage instances are upgraded to allow our customers to test new capabilities and adapt their configuration if needed. Production instances are then subsequently upgraded.   Environment updates happen in waves, during the indicated time frames below. Detailed information about this release are available in the Release Notes .  Environment Dates Stage Sept 21 - 23, 2020 Production Sept 28 - Oct 5, 2020   New capabilities included in the release Control groups - Read More External API (OAuth Support) - Read more Journey AI integration - Read more Other documentation updates coming with the release The section on how to call a workflow with external parameters has

Hi,In ACS it is possible to use Javascript within '<%' tags in pretty much the same way as for ACC in a lot of places. There are examples in the documentation where this is used in content blocks for instance, and numerous references to it on these forums. I can't seem to find any reference in the official documentation to it though - is there a complete JS-reference for ACS, similar to  the one for ACC (Adobe Campaign Classic - API Documentation )? Any documentation at all?Regards,Jonas

Here is a video that gives you an overview of the Adobe Campaign Standard functionality: Functional Overview   In case you have any questions after watching this video, please feel free to post them below or reach out through the community Q and A section.  In case you have any ideas and/or suggestions regarding the Campaign Standard product, then kindly submit them here.   

The expression editor in workflows has been improved to prevent execution errors. New functions  are available, and can be used in all the activities that allow you to use event variables after calling a workflow with external parameters. Additionally, a tooltip now displays in the expression editor with the function description.   For more details, check out this detailed documentation: Customizing a workflow with external parameters   In case you have any questions, please feel free to post them below or reach out through the community Q and A section. In case you have any ideas and/or suggestions regarding the Campaign Standard product, then kindly submit them here.

Automatic synchronization between Adobe Launch and Adobe Campaign Standard is now GA and enabled by default. Read here for detailed step-wise documentation: Sync between Adobe Launch and Campaign For any questions, please feel free to post them below or reach out through the community Q and A section.  In case you have any ideas and/or suggestions regarding the Campaign Standard product, then kindly submit them here.