Campaign Standard

Every ESP I have worked with has some mechanism for tracking how an email click converts on a client website into a sale, such as placing the ESP's pixel on an order confirmation webpage. For example, all retailers need to know how email campaigns drive conversion rate, orders, linked sales, average order value and revenue per email. Unfortunately, ACS does not have this pixel and has no means to include whether or not an email drove a sale in its dynamic reports. One must log into Adobe Analytics and look at "behavioral data" in that tool. This means 1) the email marketer cannot produce all campaign KPIs inside of ACS, 2) the email marketer must either learn a 2nd tool (AA) or ask their AA analyst for help, 3) time must be spent exporting campaign results from both ACS and AA for marketer's internal reports (so extra time consuming). I recommend Adobe pipe the sales conversion data (and view viewed conversion data if a brand needs that) from AA into ACS dynamic reports, or create an A

Currently we import a large number of stand alone lists into ACS and save these as an Audience (Type: List).When you go into each Audience, it has a number count, and a 'Count Date' listed. Unfortunately that 'Count' number doesn't automatically update - it's a static number that relates to the original number of a list. The count date seems to update each time that audience is used for a mailing, but by looking at it, it suggests that the count number, would relate to the count date, which is not true.Of course over time mailing lists deteriorate, so the list gets smaller unless we get sent an updated version, and often we get asked to report on how many people are on a particular list. To get that number we either have to count it via workflow, or scroll down, continually load ALL of the records until the number in the top right displays.It would be very useful if the Count number was dynamic and automatically updated, or had the option to allow us to easily recalculate the count num

It would be very useful if when adding an email activity to a workflow you could select an existing draft email, rather than having to create an email from scratch every time. So for example when it brings up all the template options, it also has a tab for 'Drafts' and lists all emails in draft format to select from.We often create a draft email outside of a workflow, but then the original request changes and we have to re-create via a workflow.

We are developing a workflow in which some steps will only run if a custom option is set to True.When creating a custom option (Administration > Application Settings > Options), you can set the Data Type to Text, Integer, Floating Point, Date+Time, or Long Text.  However, Boolean is not a possible Data Type for an Option.It would be helpful to have a Boolean as a possible Data Type for Options.  This would allow for the definition of Yes/No or True/False options without needing to rely on a convention such as 1/0, Y/N, or T/F in a Text or Integer field.  The option could then be used in queries inside workflows to act as an if/then condition.

It is possible to create new Dimensions for use in Dynamic Reporting by adding Profile fields to a Sending Logs Extension; these added fields will then appear in the Dimensions area.  Here is an example in which we extended the sending logs with our custom fields "Is Employee" and "Is Student"; these then became available as Dimensions.However, the only Segments available in Dynamic Reporting are by Age, and there is no way to create more Segments.It would be beneficial to allow for the creation of custom segments for use in filtering report results.  For example, we could create segments for various regions across the U.S. by grouping several states into each segment, or by distance from a certain location (i.e. under 50 miles, 50-99 miles, 100-200 miles, etc.), or even by age ranges other than those provided (such as splitting 18-25 into 18-20 and 21-25).Custom segments should not be specific to a single report.  Like the custom Dimensions, they should be usable in any

When editing the Load File step of a workflow, if you turn on the "Detect structure from a new file" option, then upload a new file, all of the columns on the Column Definition are reset to the Text data type and lengths of 255 characters.This is inconvenient when the new file structure is similar to the old file structure, perhaps different only in the additional of a couple of columns.  All of the previous changes to data types, lengths, value mappings, etc. have to be recreated.If Campaign detects that a column in the newly uploaded file has the same name and data type as an existing column definition, then it should not change the data type, length, value mapping, etc.  This will reduce the rework needed when deriving the structure from a new file.

When defining the column definitions in a Load File step in a workflow, if you select Boolean for the Data Type, Campaign expects that the incoming data in the column will be either 1 or 0.If your source data uses a different convention for Boolean values, such as Y/N (yes/no) and T/F (true/false), then you must define these in Value Remapping.  This can become cumbersome if you have many columns having the Boolean data type.  It can also lead to errors since you have to many set these for each column; you might forget to set them or set them incorrectly.Do one of the following to alleviate this potential problem:1. Have Campaign automatically handle input values of "Y" and "T" as "1" and values of "N" and "F" as "0".2. When the user designates a column as Boolean, have the user select from several predefined sets of possible input values: 1/0, Y/N, T/F, etc.3. Allow users to define a Boolean value remapping elsewhere in Campaign then reference it in the Column Properties dialog.  This

It would be helpful to be able to add text boxes to workflows to contain comments from the workflow author.As workflows get more complex, these text boxes could be used to mark a set of related steps, give more information than can fit in the label for a step, and to provide special instructions to the viewer, such as conditions that must be fulfilled before running the workflow.The text box should be able to support different fonts, text sizes, colors, borders, etc.

Hi,it would be very nice if the "Extract File" workflow task were enriched by an "add all attributes" functionality: by dropping a target into the fields definition area all the attributes of the entity coming from the previous step are added.Fabio

It would be great if in the help menu of Campaign Standard there was a place to submit ideas and also get easy access to the forum.  Every time I am looking for either I find myself search for at least 5 minutes.

Requesting Adobe Campaign Standard Search be changed to non-exact match and non case specific. As is, an email address search is not useful if case does not match or an exact match is not found. Please add this feature and rollout as soon as possible. Thanks

If the profile is extended to store custom data like e.g. Interests or Structural assignments those are not available in the dynamic reports.Would be very helpful to have those, since the custom files often are the most interesting ones.

By sending workflow data as the test proof instead of the test profile would allow us to validate that the variables within the workflow are accurate and provide us a view of what the customers are receiving.

Hi Team,Please find the steps to replicate the issue.1. Open any delivery and drag and drop any column structure2. Drag and drop Image components3. Click on Adobe assets button. Result: Getting following error clicking in screenshot below

For example we may want to additional value like "Non Binary" to OOTB Gender field's enumeration.

When viewing the "hot click" report for a campaign, you can see the creative with the % of clicks overlaid. I would like to be able to export this "hot click map" (aka heat map" into a JPEG or PDF so I can share it with others, paste into a PPT, etc. The only way I can do so now is if I print my screen, but that often cuts off most of the heat map image in the current ACS view. This makes heat maps not very helpful, despite all email marketers wanting to see and leverage them.

Description - The current ACS APIs available does not provide a way to fetch the deliveries and workflows informationWhy is this feature important to you -1. There are some features like heat map which is available in ACC but not in ACS and it can be built if the workflows execution information can be fetched through API in Firefly project but the API isn't available2. Currently in ACS there's not quite a lot flexibility in terms of what information can be displayed (limited to available dimensions) on Dynamic Reports. A lot of times it's needed to generate a custom report about the deliveries like number of sent, delivered, bounced, opened, clicked messages, etc. and display that on the UI outside ACS similar to dynamic reports. There isn't any API related to Deliveries.How would you like the feature to work - Exposing Deliveries and Workflows data via APICurrent Behaviour - API does not exist for workflows and deliveries.

We'd like to see a way to restrict access to view more sensitive data based on your role setup in Campaign.  For example, birthdate is not something we would want everyone to be able to view.

In order to send a rich push, such as including a JPEG or video file in a push, you need to host the asset internally and place the image path URL into the ACS push campaign. This creates extra steps and requires the user to have a CMS of some sort to host the images you want. ACS should allow users to upload images and video assets into ACS to host for rich push.

When we do exports, the subject line is not accessible via a workflow.It is a real issue for doing reports.

As of now ACS provides ability connect to only one report suite on analytics side when you configure the ACS -> Analytics integration. If it's provided to configure more than one report suites, it will help for business using multiple BU's from ACS send data to adobe analytics for further business processes.

Description -Why is this feature important to you - Product Price in Order Confirmation / Recommendations in Email DesignerHow would you like the feature to work - Flexibility for formatting/ ability to do some calculations on available personalization fields (similar to https://experienceleague.adobe.com/docs/target/using/recommendations/recommendations-design/customizing-a-template.html?lang=en#customize-a-design-using-velocity)Current Behavior - 1. Product price (through custom resource fields) which is stored and already rounded to 2 decimal places is displayed with 12 decimal places and there is no way to fix that. 2. data-nl-* attributes and their usage is not documented. Would need the flexibility to change/ manipulate these in Email Designer source code.

The exisiting profile substutions option is a great one, but we still have to do all the editing work twice, because it doesn't work with a recurring email delivery. We now save the original email as a template, but sometimes personalisation fields get broken when using a template for test purposes in a single send delivery. What we need is an optional 'confirm' button in a recurring email, so you can prepare a message, test it and afterwards release the 'confirm' button, so the recurring email will be delivered without human interaction after proofing. The problem in a recurring email is that a email message will be sent right away, although the profil substitution option is displayed. Profile substitutions is displayed    

Hi Adobe,Currently I can see that via the DAD we can set alerting criteria and get notified based on the criteria if a delivery finishes, fails etc.Now the problem with this is it gives you a consolidated report which includes all deliveries meeting the criteria defined. There should be some way which would allow me to use this for a specific delivery for example and then I get notified only for that particular message.This which if I have important campaigns I can easily enter the message name or label in the DAC and it picks on that specific delivery and sends me report for it.   

When we download a file from campaign UI, it is downloaded to the local computer in a .txt file format. When we open the file it is very hard to read the data. Takes time to covert them to a csv file format to make it readable.  In windows machine after downloading the file & changing the extension to .csv, it opens the excel file with all the data in 1 column instead of separate columns for each header.   We would like the enhancement to download the directly in .csv.