Campaign Classic v7 & Campaign v8

Hi Team We are working on Testing the the Message Center Implementation. During the execution of the OOTB Workflow "Processing real time events" we are encountering below error which is halting the processing of events. 09/01/2021 1:17:05 PM    jsx    JST-310000 Error while compiling script 'nms:messageCenter.js' line 541: this.dicInteractionDeliveries[nextEventRes.delivery.@id] is undefined. Also we are able to see the events successfully received in the logs but there are no corresponding deliveries getting created in the Execution instance. Have you ever face such issue before. For you additional information : We are using Midsourcing for delivery and have installed both control and execution package in the same instance. Thanks & RegardsNavin M. S.

Hello,can somebody give us some documentation on how to implement DKIM keys:do we follow open dkim implementation with on premise installation?where do I put information what private key should be used?Is it automatically assigned from .ssh folder?Do we need to sign email before we add txt records?....Only thing i have found is this from @jonathon_wodnicki in https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/how-to-implement-dkim-and-dmarc-record-in-adobe-campaign/qaq-p/240789  For DKIM: Create a TXT record: Hostname: selector._domainkey Value: v=DKIM1; p=base64 encoding of pub key Follow these steps for the key pair: - Create a private key: openssl genrsa -out dkim_private.pem 2048 - Get its public key: openssl rsa -in dkim_private.pem -pubout -outform der 2>/dev/null | openssl base64 -A - Create a long text xtk:option with internal name selector_RSA_PRIVATE_KEY_domain and fill value with contents of dkim_private.pem

Learn the concepts of Adobe Campaign V8 and how to create your first marketing campaign through this Course content available on Experience League: Getting started with Adobe Campaign V8 for Business Users   This course will help you learn: How to install the client console and navigate the product How to configure and execute campaigns How to configure a target audience and configure and send deliveries   The course contents are as listed below:   Lesson 1 - Introduction: Understand the prerequisites and what you can expect to learn Lesson 2 - Introduction to Adobe Campaign V8 Lesson 3 - Install and navigate the Adobe Campaign client and use key features Lesson 4 - Targeting in Adobe Campaign Lesson 5 - Create and manage email deliveries   In case of any issues or feedback related to the course, please reach out through the below comment section. For queries arising out of the course content related to Adobe Campaign V8, leverage the Community Q and A

Hi,We currently do SMS PURL (personalized URL), through a bitly(shortens URL) way. An email delivery creates the HTML(not being sent) and we use the "View online" link and convert it into a shorter link (through bitly) and send a SMS out. For a customer receiving the SMS each HTML page is unique i.e. has got personalization logic done based on fields in the different tables or data coming from an input file. I am not sure if this is possible using the Web App functionality we have as we do have a lot of personalization based on fields coming from different tables - Right now on what I can see it joins only on the recipient table and don't see an easy option to join other tables. Appreciate if anyone can advice on how best to do it 🙂 Thanks   

Hi,I am creating a webapp where in there is an option to store mobilenumber on click of button. And once button is clicked the hidden text appears on same html page below the submit button which says thanks for sharing your number.How can we store the mobile number without going to next transition(storage activity or script) as I do not have html for next page. Thanks 

Hi Team, When i am configuring push notification, I am unable to view the recent updated screen which is nothing but FCM screen. But I am able to see the screen of GCM which has been already depreciated. Kindly find the attached screen image of the client console of version GCM screen client console 7.0.20.2 build 9188@5538535 Thanks,Sachin C S 

Hi,I have a question regarding changing typical JSON key-value pairs into DB columns.Here's the data schema I'm currently trying to transform:user channel optstatus1Emailtrue1SMSfalse2Emailtrue2SMStrue3Emailfalse3SMStrue I want to take the value pairs from "channel" and "optstatus" and create a new column in the data schema that would be fed with its values, something like this:user channel optstatus Email SMS1Emailtruetruefalse1SMSfalsetruefalse2Emailtruetruetrue2SMStruetruetrue3Emailfalsefalsetrue3SMStruefalsetrue Or to simplify something like that would be also good:user Email SMS1truefalse2truetrue3falsetrue I don't wanna change the already-existing structure of the data schema apart from adding new columns. Would I do it in a workflow, query and enrichment, or do some SQL filtering? I would really appreciate your help. Cheers!

I am working on a webapp and while trying to query the submitted name O'Reilly I get the following error message. Element 'Reilly' unknown (see definition of schema 'Recipients (nms:recipient)'). XTK-170036 Unable to parse expression '[@firstName] = 'O'Reilly''. SOP-330011 Error while executing the method 'ExecuteQuery' of service 'xtk:queryDef'. So I turned to documentation for escaping strings using NL.XTK.toXTKStringhttps://docs.adobe.com/content/help/en/campaign-classic/technicalresources/api/p-8.html   NL.require('/nl/core/shared/xml.js'); NL.require('/nl/core/sql.js'); NL.require('/nl/core/shared/xtk.js'); NL.require('/nl/core/shared/js.js'); var firstName = NL.XTK.toXTKString(ctx.recipient.@firstName); var lastName = NL.XTK.toXTKString(ctx.recipient.@lastName); var email = NL.XTK.toXTKString(ctx.recipient.@email); var query = NLWS.xtkQueryDef.create({queryDef: { schema: "nms:recipient", operation: "getIfExists", // "get" does a SQL "LIMIT 1"

Hi, I'm leveraging an API to retreive a user's opt-in status in Adobe Campaign Classic.  See below How does this work if I'm retreiving a user's status who has an email with multiple profile IDs? How does the API decide which status I would retrieve? Note.. I testing the API and I receive multiple statuses. So my new question is, how does determine the order by which i receive the status? Would it be the most recently created profile?    Request POST /nl/jsp/soaprouter.jsp HTTP/1.1 Host: example.campaign.adobe.com Content-Type: text/xml SOAPAction: xtk:queryDef#ExecuteQuery <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:urn="urn:xtk:queryDef"> <soapenv:Header/> <soapenv:Body> <urn:ExecuteQuery> <urn:sessiontoken>{TOKEN}</urn:sessiontoken> <urn:entity> <queryDef operation="select" schema="nms:recipient"> <

Hello guys, I am trying to use the personalization block mentioned below but I am facing an issue during deliverying . If I execute the preview I have no issue. Any idea?var article = xtk.queryDef.create(<queryDef schema="xxx:ArticleCatalog" operation="select">                                            <select>                                             <node expr={"@articleName"}/>                             &

Adobe Campaign Insider Monthly Webinar Series   Session Topic:  Team, skills, and organizational design required to support cross-channel marketing with Adobe Campaign   Recording URL: https://adobe.ly/3Pd8zVo    About the Session: In today’s cross-channel and digital world, consumers are empowered to engage wherever, whenever, and however they want. And the marketer must be ready, otherwise they risk a poor customer experience, or worse, attrition. The answer is not just a marketing platform that supports the orchestration of messages across channels, but also having a marketing organization that supports planning, execution, and measurement of marketing campaigns across all channels.Join this session to learn about: Industry trends and challenges Building blocks for an optimal marketing organization Where to start; change management Skills assessment Customer success stories   Session Speakers: Linda Reed, Campaign Consulting Practice Leader

Hi,after build upgrade (8981 -> 9032) we are not able to upload any file to public resources.File is generally uploaded (checked on server) but when we close pop-up windows the following error is raised:XSV-350052 Unable to finalize storage of resource as the file has not been uploadedThis feature on the same build on other environments working fine so it is not build related.  Any thoughts?  

Currently we have a process where if our record count exceeds a certain value, an email will get sent to the general login account and every user has to log out of their own account to log into this one to approve the exceeded count.Is there a way to have multiple assignees, but only need one user to approve this step?We don't need multiple users to approve one workflow, we just want to have multiple users so then anyone can approve this step.

Hello, I am testing a simple JSSP to show a specific recipient data and edit it.I am able to display the data but failing editing the data. I don't get any error. How is it possible to log errors if any? Trying to create new data also failed. Following all possibilities here: https://blog.floriancourgey.com/2018/08/use-querydef-the-database-toolkit-in-adobe-campaign with no error. Thank your for your help! Here's the code:   <% response.addHeader("Pragma", "no-cache"); response.addHeader("Cache-Control", "no-cache"); response.addHeader("Expires", new Date().toGMTString()); response.setContentType("text/html;charset=utf-8"); logonWithUser('...', '...'); var recipientId = request.getParameter("recipient_id"); %> <!DOCTYPE html> <html lang="en" dir="ltr"> <head> <meta charset="utf-8"> </head> <body> <% var recipient = NLWS.nmsRecipient.load(recipientId); %> Firstname: <%=recipient.fir

Hi team,We just want to define only one email delivery template with attachment, but the attachment would be different in paralleled sub-flow. So,  could we use one delivery template to send several email with different attachments simultaneously in a workflow

Is there a way to update/use different fonts in push messaging?Can this be accomplished in Classic or Standard?Examples, thoughts, opinions? 

I'm testing day of send for a monthly newsletter. After my split I have a wait step asking the email to wait 48 hours until deploying the second test. (I'm testing Tuesday against Sunday).We've just started using a same time optimization step - so this is new to us, is there any chance at all that group B will be sent the Test A as well as Test B as a duplication error?Look forward to hearing back soon hopefully!

HI There! I am looking at our subscriber Application table that holds all mobile devices registered which we use to send push messages to. I am trying to figure out what the two fields "disabled" and "de-activation date" holds? I mean, it is pretty self-explanatory, but I am interested in knowing when they are being set. Hope that someone can help out!

Hi Team,  This is with regards to the offer presentation at multiple offer spaces :- does that mean that the offer which is approved for multiple spaces are eligible to be presented to customers from that space.  The requirement here is :- we have 10 different offer categories / folders. <Parent>A  A1  A2B  B1  B2  B3... Now we have offer space created for Category A and Category B respectively.  Suppose if I have to do the cross marketing like :- offer A1 should be visible in both offer space A and B. and vice versa like B3 visible for both offer space A and B.  Can we achieve this ? What we tried :- Since each offer space has the default category which is pertaining to only specific offer category; we created separate offer space for the <parent> folder which is accessible to any child folders ; this works but seems like it will downgrade the performance.  Any inputs apart

Can seeds be registered to subscriptions? I noticed there was a "Service" internal name space, however, upon entering the subscription internal name, it doesnt appear in my query results, or what is the subscription area under seeds for? 

Hi ,I am facing some issue when trying to read / extract the data through SAP Hana FDA connection in AC .FDA connection is successful but when trying to fetch the data from source system (SAP Hana) through workflow using RDBMS activity getting below error, does anyone know why this error wkf is throwing ? please let us know the workaround if anyone knows . @_manoj_kumar_ @jonathon_wodnicki @darren_bowers @krishnanunni @davidkangni @david--garcia @adhiyan @ericperrin @marcel_szimonisz @minakshis868318                                                                                                                            Thanks

Join us for our next Adobe Campaign Community Q&A Coffee Break, on Thursday, August 19th, 2021 @ 8am PT   Register here for this Adobe Campaign Community Q&A Coffee Break.   We'll be joined by Michael Henry aka @mihenry, Senior Business Consultant for Adobe Campaign, who will be signed in here to the Adobe Campaign Community to chat directly with you on this thread to take your Adobe Campaign questions pertaining to his areas of expertise:    Adobe Campaign Classic Best Practices - Workflow optimization Monitoring best practices Adding delivery channels Message Center   REQUIREMENTS TO PARTICIPATE  Must be signed in to the Community during the 1-hour period  Must post a Question about Adobe Campaign Coffee Break topic on this thread Think of this as the Adobe Campaign Community equivalent of an AMA, (“Ask Me Anything”), and bring your best speed-typing game   INSTRUCTIONS

We have an Campaign Classic (7.0 build 9032) frontal server (hosted on-prem) which runs tracking and web modules only. The DB user for this instance currently has a lot of permissions, but we’d like to reduce them for security reasons. We already tried that, but the instance then stopped working. Is there a list of permissions required for the DB user when we run tracking and web modules only?

We have setup a new MySQL connection and when we test the connection get the following error. The time zone noted in the error is the setting for both adobe campaign and the target mysql db.  I noted one other thread regarding this issue but couldn't determine what the solution was.     The connection is as follows (sensitive data removed).