Adobe Workfront

Description—It would be ideal if we could Upload and Host an Image to be used in our Custom Forms. Currently, we only have the option to add images by adding the URL of an image hosted somewhere else. The images/documents inside Workfront do not work, as they expire after a few minutes. Why is this feature important to you - This would make the feature easier to use, and located all in one place (Workfront) How would you like the feature to work? If I choose to add an Image in the Custom Form, it would be helpful if I had the option to Upload a File to be used. That file will stay in Workfront and be connected to that Custom Form. Any User with access to the Custom form would also have access to the file. Current Behaviour—Currently, there is no option to upload an Image. We can only enter a URL. Images and documents hosted in Workfront can be added as part of the URL, but because those URLs expire after a few minutes, they generate an Error or broken link and a bad expe

In the past update notifications included the author as the from name in email notifications. Now the sender is simply Workfront. This makes it easy to overlook and difficult to identify/distinguish emails. Please reinstate the prior behavior with the updated format. 

Description - The limitation of 2,000 returns on the external look up field prevents us from being able to use master data for client names in WorkfrontWhy is this feature important to you - Using an external look up field to allow users to choose from a golden record for our client names would provide more  robust reports in Workfront.How would you like the feature to work - We would like Adobe to increase this threshold as 2,000 returns is very limiting. A query search allowing more options would support our use of golden records for robust filtering.Current Behaviour - the look up field returns the first 2,000 lines only and ignores anything after that. Our master data platform can return up over 16,000 records in 1.8 seconds but they cannot be accessed beyond the first 2,000.

Integration with Microsoft Word and Workfront. We would like to have tracked changes inside of WF or to have the ability to edit documents within the proofing tool.

FEATURE : As a light/contributor/standard user (Reviewer and/or Approver), I want to be able to tag in a comment another user who is not in the workflow. This person should then be able to comment the proof but not make any decision Currently, in Adobe Workfront Proofs, users can only tag (@mention) individuals who are already explicitly added to the workflow (as a Reviewer or Approver).If a project team member needs quick input, clarification, or a second opinion from a colleague who is not part of the pre-defined workflow, they cannot bring them into the proof directly via a comment. Instead, the user has to manually reach out via email/chat, export screenshots, or request an administrator to modify the workflow and assign permissions—all of which creates friction, delays feedback loops, and disrupts collaboration. Business Impact & BenefitsAccelerated Review Cycles: Eliminates bottlenecks caused by rigid workflows, allowing ad-hoc subject matter experts to weigh in quickly witho

Our users have been getting these marketing popups quite regularly in Workfront. A lot of these events are aimed at Admins or users who have very different roles in Workfront.  Is there a way we can disable these messages? If not, can a toggle be added?  

I am very frustrated by the lack of sharing ability with the Approval Workflows. why is the functionality limited to either a specific person, or the entire company? so either i spend time selecting the exact users for over 400 different workflows. OR i share it with the entire instance and everyone has access to everything in a giant never ending list? We need to be able to share with specific groups and specific teams, Exactly the same way that all the other sharing permissions operate.   

DescriptionImprove Timesheet Behavior for Manually Pinned TasksWhy is this feature important to youCurrently, manually pinned tasks remain on a user's timesheet even after being marked as Completed or Cancelled. This can lead to confusion, as users may continue logging hours on tasks that are no longer active. It also affects data accuracy and time tracking consistency.How would you like the feature to workWe suggest enhancing the timesheet functionality to better handle manually pinned tasks by:Automatically removing pinned tasks from the timesheet once they are marked as Completed or CancelledPreventing time entry on tasks that are no longer active, regardless of manual pinningIntroducing configuration options to restrict manual pinning based on task statusAllowing system administrators to disable the manual pinning feature (Alt+P) for specific user profiles or globallyCurrent BehaviourUsers can manually pin tasks to their timesheet using Alt+P or the pin iconPinned tasks remain visi

Description - It would be helpful to have an On Hold (ONH) status for Tasks like there are for Projects and Requests. Why is this feature important to you - Sometimes tasks need to be put on hold as priorities change, etc. We'd like to indicate the true status because it's not New, In Progress, or Complete.How would you like the feature to work - Choose On Hold from the Status dropdown menu and remove it from being factored into the Project Condition. Current Behaviour - Tasks have three options New, In Progress, or Complete. We created a custom On Hold status, but it affects the Project Condition, so we adjust the dates repeatedly until the task is re-engaged and changed to In Progress or Cancelled (another custom status created.) For Cancelled Tasks, we can delete the task but it's useful to show the task was considered for the project. We remove dates and planned duration/hours for it so it will not impact the Project Condition. We don't want to remove them from On Ho

Description - After a thorough implementation, we decided to use the Request Queues built directly in the projects. The functionality is great. We have a project template set up with Queue Topics, Groups, Forms etc. The issue is that when creating requests directly in a project there is no Autosave or Drafting functionality that we know of. Our users are becoming increasingly agitated by having complex requests easily deleted at the unfortunate click out of the request window or accidental refresh of the page.   Why is this feature SO VERY important to you - Our current solution is to submit requests without auto-routing to a traffic team so the work can be saved. Leading to needing to save as you go, something that is antiquated in this day and age, especially knowing that autosave exists in many other places in Workfront, including the Global Request Queues area.   How would you like the feature to work - simply autosave as you go with a Drafts section built into the Reque

Tracking approver decision counts across proofs (in Workfront AND in ProofHQ/Proofing Tool) to manage the 6-decision/month threshold before contributors shift to light access — that’s a genuine reporting gap.Currently, there is no visibility into Proofs that were generated in Workfront Poof Tool. We need to be able to report from Workfront on the user level to track/count decisions that will count towards a user’s decision threshold before they are automatically moved from a contributor to a light user.

A helpful and efficient update that would help reduce the number of fusion scenario runs and modules needed after an Adobe Workfront Watch Event (instant) would be simply to include numberOfChildren as an Event Filter option for Task events webhook configuration.   We are looking to drive automation once a task status changes but looking to limit the run on only actual tasks, not parent tasks.   We are able to work around but see double the number of runs necessary and need to add extra modules to read the task after the webhook.   This would be similar to this idea where the option to filter by that field for task objects:  Fusion Watch module for a task canStart update | Community  

We used to be able to right-click on the sidebar area to the left of the project info. 'Tasks, Documents, Project Details, etc.' could be right-clicked and have opened in a new tab/window. A few montsh ago the UI team changed that option and right-clicking those is no longer available. I’m hoping there's a way to bring that back as it was REALLY helpful when trying to see two different sections of the project quickly.  The removal of the right-click functionality on the project left panel navigation items is a product design change that was made as part of a platform update. I’d love for it to be brought back as an easier part of the Workfront workflows. 

We’re going through a taxonomy/metadata exercise to map our organization’s taxonomy across our enterprise with Workfront and AEM.While this page is available:  https://developer.adobe.com/workfront/api-explorer/You can’t export the fields or the data.This would be nice to have when mapping and integrating.

My organization uses Workfront Planning to manage our Enterprise Strategic Plan. Initially, users submit very early stage Strategic Plan Requests for initial review. If it is determined by leadership that it aligns with the organization's strategic goals, they are approved to begin discovery. The Request itself is not approved at this time, it is just moved to a different status, indicating they can move forward with discovery. Once discovery is complete, it is reviewed again, and only then if approved does it move over to Workfront Proper to become a full project.This discovery could take years in some cases, and is occurring while the item is still a Request in Planning. We need a way for these users to track their time contributed to the discovery process.

My organization uses Workfront Planning to manage our Enterprise Strategic Plan. Through the use of structured taxonomies, we’re able to create a timeline view that allows for the breakdown Strategic Theme -> Strategic Sub-Theme -> Strategic Statements -> Projects, showing where each project falls on the timeline that impacts its associated strategy.We'd like to break it down a step further and be able to expand each Project associated with a Strategic Statement within that timeline view to show the Milestones within the Project, or specifically labeled Parent Tasks, allowing teams to view where each phase of any given Initiative then falls within the overall project timeline all in one view.Currently we're unable to do so as the only available Workfront Object Types to connect to in Planning are Project, Portfolio, Program, Company, Group and Original Request.

Hello! We would like to propose that when using a Workflow Template for Proofing that the V2 (Version 2) of that document would follow the deadline days and time as formatted in the initial template set up. Thank you!

It is a huge inefficiency that we cannot bulk edit like items on template tasks in multiple templates. For example, I want to bulk edit a value on the same task custom form in multiple template tasks/across multiple templates. I pull all of the tasks in a template task report, select the several I want to change, all of which have the same task custom form, and you cannot do this. You get the error below. You can bulk edit tasks across projects, why can we not bulk edit tasks across multiple templates?  

When creating a report, you have the Report Default view that is naturally created which works great for a lot of specific reports, but we find creating reporting for multiple teams challenging as they want to see different data elements (different columns) based on their role; looking for options to avoid creating multiple reports for basically the same thing and also increase the ease of using reports without having to team users which views go with which reports and also which ones simply are used potentially in project list views or somewhere else.  Idea:   Have the ability to create or associate specific views (columns/formatting) and tag them to a report.  Ideally, this would be available in a section on top with predefined reporting views that users can quickly navigate between.    Bonus:   Have the option to select a view based off simple rules such as If TeamID = Leader then present the Leadership view (configured when creating the report!)  

It’s not ideal to have to type “confirm” each time you want to update a field value. For some fields we have 20+ values that need to be updated. It would be better to unlock all of the values for a field after confirming once.Also, the process of confirming itself is not intuitive. It’s not obvious that you need to type “confirm” instead of the updated value itself. It would be better to have a “Confirm” button.

I find where I spend most of my time utilizing the log in as feature is on testing new reports - specifically ones where $$USER.ID is involved.I think it would be super helpful if there was a button for admins on the Report Actions to have a “View Report As” feature that allows admin’s to preview a report as a specific user to save all of the clicks between setup and reports. 

Users have high-priority need to take a Request that has been converted to a Project (using a specific template) and create a second project (with a different template) out of the original Issue/Request. Users would be able to browse from Request list and see all projects created from original request.

Description - The current functionality for routing rules is very limited. We are only able to configure routing rules for specific queue topics. Allowing us to assign specific user/teams to a specific queue topic.  The following is functionality that is possible through Fusion, but want to be available without Fusion: 1. Automatically Convert Requests/Issue into a Project If a request is submitted through a specific queue topic, then automatically convert the request into a project using a specific project template. Ideally, we would also have the ability to configure this at the custom form level. e.g. If the requester selects XYZ on the request form, then convert into a project using XYZ template. If the requester selects ABC on the request form, then convert into a project using ABC template.  2. Dynamic Request Routing Based on how the Form was CompletedSimilar to #1, allow us to set routing rules based on how the request form was completed. If c

To reduce the risk of accidental interruptions, we recommend moving the Schedule Sandbox Refresh button from the main Workfront page to the Setup menu.Keeping this action button on the main page makes it easy for users who are not involved in the refresh process to unintentionally cancel or modify a scheduled refresh, which could directly impact planned activities.Since refreshes are typically coordinated internally by the team before execution, placing this option under the Setup menu provides an additional layer of protection, ensuring that only authorized users performing configuration tasks can access it and significantly reducing the likelihood of accidental changes.

I would like there to be a global Workload Balancer setting that automatically hides ON HOLD or DEAD projects without applying status-based filter criteria or needing to update the project tasks so they don’t qualify. Similar to the how completed work can be removed from the Workload Balancer through the Show completed work setting, it would be ideal if there was a Show Dead or On Hold work setting that could be toggled off once in settings rather than having to add criteria [Project: Status -- Does not equal -- Dead, On Hold] to all Workload Balancer active project filters to exclude these projects. USE CASE: When an in-flight project is cancelled or put on hold, setting its status to DEAD or ON HOLD allows the Project Owner to freeze the project where it was in its progress without having to complete or clear the qualifying tasks to remove them from showing in the Workload Balancer. That way if the project happens to come back to life down the line, the remaining tasks are still set