Adobe Workfront

Let’s keep the conversation and the questions going on the new Unified Approval. What other questions do people have? What are you excited about with Unified Approvals. I will get the recording and the slides uploaded here shortly.

Adobe Summit is a few short months away and the countdown is officially on! 🎉We’re heading back to The Venetian Convention and Expo Center in Las Vegas, April 20-23 with preconference trainings kicking off on Sunday, April 19. It’s shaping up to be an incredible week of learning, inspiration, and connection!Have you grabbed your pass yet? Let us know if you’ll be there by dropping a comment below. If not, now’s the time - discounted pricing ($300 off) is available through February 13, so don’t miss your chance to save. If you are attending in person, we've included two important updates below:   The Summit 2026 Session Scheduler is now live! Sessions and labs fill up very fast and are available on a first-come, first-served basis, so register early and snag your top session picks before spots run out.  The Customer Success team will be organizing in-person networking opportunities so you can meet and connect with fellow Workfront customers while you’re at Summit. More details are com

Hi everyone,  We’re working on creating sort of a points system within workfront to help manage capacity. We have designers input their planned hours and actual hours, but it’s hard to get everyone onboard which skews our workload balancer/tasks dashboard. I’m wondering if anyone else has created a system or workflow to help with capacity management? What we essentially would like to do is for each of our groups within workfront to get a set number of hours or points so when it reaches a certain number, they can’t request anymore projects for that month. Any suggestion or how we could implement this?? Any help would be great!

We have a workflow that incorporates multiple rounds of reviews as tasks. We are trying to automate the closure of these tasks when rounds aren’t needed and approvals are obtained earlier than what we planned for. What I’m struggling with is the Parent Task status. Since the projects are set for the parent tasks to be a summary of the child tasks, when the child tasks are closed (status of not needed which equates with complete) the parent task is updated to Complete, which is ultimately fine but not the preference. We’d like it to update to “not needed,” which equates with Complete. Is there a way to edit this task status via Fusion? I’ve tried with a basic scenario without success, but not sure if there is any other option.  

Hi - I’m trying to create a report that lumps together project/task logged hours vs all other time. Our project and task time is under the preset hour type of general so I can’t use that to build the report. I basically want to see a pie chart with 1 color lumping project/task time together and the other color references all other logged hours (general, sick, corp meetings, etc).  Any ideas?

Is there a way in Workfront to have one report subscription e-mail contain more than one report?Thanks.Brent

Hi WF,We signed up for the Workfront Planning Trial and have attended the initial webinar. Today we have a link notifying us that the Planning trial is live, but on clicking it we get the error below.How can we troubleshoot this and/or resolve it?Thanks,Laura

Hi Workfront SME’s- late last week, hundreds of very old proofs appeared in the My Approvals widget for several users in our Workfront instance (our Deputy CMO has 184 proofs from 2022 & on- the normal amount is 10). Did anyone experience a similar issue? We have had several instances of the My Approvals widget being out of sync with the Proofing module. This issue has happened to us 8 times since May 2025. I sent off a ticket to Adobe on Friday morning asking tech support to re-sync WF & the proofing module immediately, and I AM STILL WAITING for the re-sync to happen. Meanwhile, with hundreds of outdated proofs in the widget, it is causing confusion about what does or does not need to be reviewed, is causing delays on feedback & approvals, and is forcing people to create workarounds such as sending assets via email for approval, which could cause problems for us with internal audits in the future. 

I have multiple resources that have multiple roles within our organization.  The resources are setup with three separate roles within the user settings, but when I try to report on the actual or planned hours per each specific role, the report is only returning the primary role.  In addition, when assigning these users to the job role within the project, I am not getting a drop down list.  Has anyone run into this before and do you have any suggestions on accurate reporting per job role?Thanks!Sue

Hi everyone,I’m trying to configure a request queue for a small new Design team in Workfront that can route incoming requests into a project or kanban boardCampaigns (projects Design Requests  (A Kanban board).Has anyone set up a request queue that allow the team to do both?The work types are in one form as a dropdown) I’ve not worked with Boards before and not sure if to make them an agile team if they want to use both. Any advice on the best way to do this would be great…..I don’t want to use fusion and the team are happy to convert manually but I'd rather the design request went directly to the Board.Thanks in advance!

Hi,I’m trying to attach a template to the project, and when I’m doing it via Web interface it attaches template and all templates tasks. But when I’m using API, it assigns a template but doesn’t create tasks from the template. .../attask/api/v21.0/proj/{PROJECT_ID}/attachTemplate body -  {"templateID": "***"} I’ve tried a lot of variations for body, with "options": [], without, with "excludeTemplateTaskIDs": [] and without. Nothing helped. Is it possible to attach a template to the project and trigger template’s task creation?Thank you.

Need to create a calculated field to count child task of a specific taskExample under the task “asset”, we have a list of assets such as “banner”, “Video”, “Print” etc.

Hello! I'm trying to create a project report that shows actual duration of projects.  One column is pulling the template duration, but I also want to show in a separate column the duration the project ACTUALLY took. Taking the actual start date and add up the actual completion date and show what that duration is (keep in mind, we have our schedule set up not to include weekends and holidays so it's not as straightforward as adding the days between the two dates). This will then show me a comparison to what the project SHOULD have started vs when it did and then how long is actually took.  Ultimately, I want to show two things: 1) are our templates set up accurately for the duration needed and 2) we are allocating enough time, but our projects are starting too late; therefore we're always late getting them done. Warning: I do not understand text mode well at all. HA! 

We are about to embark on our Workfront Planning journey and just wanted to think about topics I would need to cover in training for the end user?  They will not be the ones creating workspaces and stuff like that so just wondering what all the training could entail on their end.Currently, I have the following topics:What is Workfront Planning? Create and managing view tables Importing information from a spreadsheet   

I’ve set up reports to show “counts as revenue” hours vs total recorded hours, but since we have not required employees to fill up their time sheets, a lot of them don’t record non-revenue hours. We can change that through training but in the meantime I would like to create a report that shows revenue hours vs total available hours. But when I’m trying to build the report,  don’t see any option for an “Available Hours” column. Do I need to do this in text mode? If so, how would that be parsed? I don’t use text mode a lot, and when I do it’s mostly finding something that looks similar to what I want and copying or editing it. Thanks in advance. 

Basically - I have the same question as this user in 2023, but the code didn’t work for me - have there been any updates I should know about. I’m not savvy at text mode (like, at all).  

Workfront Report: This idea is submitted with reference to Adobe Workfront reporting limitation on Task reportCase id: #E-002087382Please consider this idea for further implementation:Task-level comments are populating in Project Last Note field, which results in the actual project-level comments being overwritten? Unable to capture last user comment and not API/system generated comment in Project/task last note