Adobe Real-Time Customer Data Platform

Adobe Real-Time CDP Monthly Global Releases September 2024Here is a summary of the Real-Time CDP product releases. Click on the many Experience League documentation links of each feature or review the release notes: Adobe Experience Platform Release Notes (updates coincide with monthly release). Destination Workflow Enhancements - Available for all Real-Time CDP tiers including B2B, B2C and B2P customers in Prime and Ultimate editions.Destinations are pre-built integrations with destination platforms that allow for the seamless activation of data from Adobe Experience Platform. You can use destinations to activate your known and unknown data for cross-channel marketing campaigns, email campaigns, targeted advertising, and many other use cases.New or updated functionality includes:Destination Activations - Mapping Field Drag & Drop  -  You can now change the order of the columns in your CSV exports by dragging and dropping the mapping fields in the mapping step. The o

Hi Community, I am going through some old test audiences in my RTCDP and I want to filter out the audiences that are activated to a destination. Is there a way to do that in the UI?

Is there any way to achieve multiple splits in Compose? From what I've seen you can only use one Split block per composition. In addition, you cannot use an audience from Composition as a starting Audience block to split in a new composition.

Hi Team, I have the requirement to sent the data to two different "org_id's" by using AEP Mobile SDK. I found the good documentation for multiple Web SDK instances.In the similar way Mobile SDK will support the multiple Mobile SDK instances. if yes could you please share the Adobe documentation for Mobile SDK. Thank you. 

Is server call to check overages only available to Adobe Analytics? Is it also available to AEP RTCDP or is there any way to check server call in AEP RTCDP as well? and I know that server call notifies of the risk or occurrence of an overage, but how does it actually help resolve overage issue?

Hello,In reference to this post: Solved: AEP Data Lake Retention - Adobe Experience League Community - 679830 Can anyone here confidently confirm with documentation, that deletion of batches would only affect the profile store, and not data lake itself? I have a POC i'm working on for Data Lake Retention in AEP and best practices of how to handle. Any insights would be extremely helpful as I can't seem to pinpoint any documentation. 

Hi all, I have a specific situation concerning ingesting partial updates for profiles in AEP. The situation is that we have some data coming in Google Cloud Storage buckets, and we need to ingest the data to AEP but it is only a partial insert to a profile. We want to add data to a let's say Person schema without completely replacing all the data in the Person schema dataset, while avoiding creating "orphan profiles" i.e. new profiles with only partial data. Here Send partial row updates to Real-Time Customer Profile using Data Prep is the page we thought to find the solution but it seems it falls just short of our requirement. The question is how we can do this and is it even possible at this time? Thank you for your time 

Hi all-Does anyone know the limitations of Federated Audience Composition? Is it the same as the original audience composition? For example, we want to know if there is a 10 composition limit in sandbox, same as the original. @brekrut maybe you know?

Hi all,   Can anyone confirm if Average Profile Richness metric has been removed from the License Usage section of their dashboard in AEP? We are currently no longer able to see it in our sandboxes.   Thanks, David

Im curious if its possible to aggregate by week in audience builder. For example, I want to create an audience of customers who complete 2 purchases in different weeks in the past 8 weeks.   Below is an example, but I think this format will become an issue when looking at customers who completed 3-5 transactions in different weeks in the past 8 weeks 

Hello Adobe Community,  I have a business use case where I want certain folders within RTCDP to be accessible for only certain users. Basically, we don't want different teams messing around with each other's audiences or folders. So, we want to lock down folders so that they are only accessible to the users within that team. Is there a way to apply access labels or something else to lock down folders and the audiences within those folders? Thank you! 

Hi All, Can someone help me understand the POV for latency being introduced when it comes to soft limits of datasets in platform. My understanding was that the limit was 20/20 regarding profile enabled datasets. So 20 event and 20 profile, but having profile enabled. When reading back through, it doesn't explicitly mention 'Profile Enabled'.  For Example:15 profile enabled profile class datasets5 non enabled profile class datasets-would I hit the soft limit of 20?

How to establish relationship between two attributes within different schema? Scenrio: We have two schemas -ABC Schema:Attributes: first name, last name, profile ID.XYZ Schema:Attributes (within an array object): address ID, address code, address name.Goal:Establish a relationship between these two schemas with the help of these below attribute:Profile ID (from ABC Schema)Address ID (from XYZ Schema)How can we achieve that? 

Hey there,  Im noticing that my timestamp for a mobile push opened event in AEP is an hour ahead. (Should be 11:25 am but is showing 12:25pm). In SFMC, I am performing a mobile push data extract to extract the previous days mobile push engagement to send to AEP. The timezone selected for the data extract from SFMC is GMT. Is there a way to keep the extract in EST and convert the correct UTC timestamp in the AEP mapping step using calculated fields?

Jumpstart Your Productivity with AI Assistant in AEP+Apps Register Here: Jumpstart Your Productivity with AI Assistant in AEP+Apps    About the Session: Welcome to Tech Sessions! We’re excited to invite you to a webinar featuring Rachel Hanessian, Adobe's Principal Product Manager for Experience Platform’s AI Assistant and Ariel Sultan, Adobe’s Product Marketing Manager for Journey Optimizer and AI Assistant. Rachel and Ariel will guide you through best practices for leveraging AI Assistant in Real-Time CDP, Journey Optimizer, and Customer Journey Analytics, covering setup, and use cases, and best practices with AI Assistant. In this session you will discover how to boost your productivity across Real-Time CDP, Journey Optimizer, and Customer Journey Analytics. Throughout the session, Rachel and Ariel will be there to support you and address your questions. In the final five minutes, we’ll tackle any remaining questions and clarify complex topics to enhance your un

Hello Adobe community,  Could you be so kind to advise how to schedule an Exam for Certification, if there's a Blackout in the portal for scheduling?  Thanks,  

Hi Everyone, i have a requirement to turn off any connection that will help to restrict any incoming audiences from Audience Manager (AAM) flowing into from AEP. Additionally we need to delete the existing audiences from AEP Audiences sections which have origin as 'Audience Manager' as there is no option to delete from AEP console. I have attached the screenshot as well. Can someone guide me on this.  

Hi everyone, I have created an audience in CJA and when i published it, its reflecting in AEP console under Audiences but the origin shows as 'Segmentation Service' whereas it should show origin as  'Customer Journey Analytics'. Can anybody guide me how to resolve this issue.  

Hi Community,I'm looking for guidance on best practices to prevent profile collapsing in Adobe RTCDP, especially when multiple users log in on the same device. Here's a scenario we're facing:Originally, there 2 profiles in CDP:CRM IDLast NameFirst NamePhoneLoyalty Points Balancecrmid_1WilliamsMich+333333333350000crmid_2GordonAlex+4444444444500 Then, these two users logged in on the same device using their own CRM IDs. However, since the ECID is the same for both logins, the users are merged into one profile (`14858459145543911681221832870687150231`). Event Example:{ "timestamp": "2024-08-21T02:00:00Z", "event": "logged in", "CRM ID": "crmid_1", "ecid": "14858459145543911681221832870687150231" }{ "timestamp": "2024-08-23T02:00:00Z", "event": "logged in", "CRM ID": "crmid_2", "ecid": "14858459145543911681221832870687150231" } Questions:1. How can we avoid this profile collapsing?2. Once the profile is stitched, how can we split it? This is crucial for sending marketin

Hi Team,We currently have an eCommerce site integrated with RTCDP using Web SDK in a single schema, which covers one website, a mobile app, and multiple microsites. We are planning to integrate a new travel-based site and mobile app into the CDP.Intent: We aim to utilize the existing audience for this new site.What is the best schema strategy for this integration?Option 1: Add the travel-related fields to the existing schema.Option 2: Create a new schema specifically for the travel-based site and mobile app.Please suggest the most appropriate approach and highlight the pros and cons of each option.CCing Top Contributors for quick response thanks for your support experts:@ccg1706  @reenajohn @_manoj_kumar_ @nnakirikanti @brekrut Thanks

Hi,We had uploaded a list of profiles for segmentation, however, the profiles within the segment seems to be dropping after few days.  We would have to reupload the list again.  Do we know why that would happen?Thanks

 The maximum size of an event is 10 KB~System enforced guardrail what of there is a use case where we need to capture more than 10KB ?  Is there any work around ?

Hi Experience League Community, I came across the "Authenticated state" parameter when creating an Identity map data element. Could you please explain how this is used in the RTCDP context and whether it has any implications or effects on data tracking and profile merging? I tried researching online, but most articles imply that this parameter is mainly used for Audience Manager or Target. I would be grateful if you could provide some pointers on this. Many thanks,Zac

In the Adobe documentation is reffered to a possibility of using a Google cookie id as possible indentifier for the DV360 connector within CDP.Which cookie id do the exactly mean?

Is there a profile ID attribute that I can query or map to a destination?