Adobe Marketo Engage General

Hi AllLet me write down my question much clearly, I am trying to do the following setup:Scoring the leads who clicked on the link (to download a PDF, Doc or excel, etc) on thank-you pages. (Multiple scoring as Lead might click through multiple pages)Also, every lead who clicks on that link need to be synced to SFDCAfter the lead has made a click on the page, an autoresponder email needs to be sent with the asset URL and other required URLs.Challenges: I am unable to track both visits and clicks the link on a webpage. (Thank you page)Need to set this set up at a global level & program/campaign level. (Suggestions required for this as well)ThanksPrithvi #behavior scoring‌ #clicked link activity‌

We embed our marketo forms on our own site. I wanted to see if there was a way to use one form for all downloadable content, and then link out to different thank you pages depending on the page on my site this form was submitted on? Again, this is not a marketo page but a page on my actual site with an embedded marketo form. Thanks!

I am trying to add pipeline to a named account in Marketo's ABM tool but I am not having success.First I created a smart list of leads and then tried to add them to a named account - but it only added 3 out of 10 that I tried to add.Second I created a smart campaign to add to a named account and again not all the leads where added.What am I missing? Does a lead need to have a certain criteria before it can be added to a named account?

Hi folks,We're starting to experience some spam on our blog forms and are looking for a solve. I've seen articles about ReCaptcha and honeypots, but am not sure that either alone will solve our root issue. I'm hoping there's a combined approach that could solve our issue. We are proactively trying to address our global forms before any potential escalations in spam attack volume.My understanding (please correct me if I'm wrong) is that the ReCaptcha implemenation found here does not prevent leads from entering Marketo. Instead, the data from the ReCaptcha is webhooked into Marketo and appended to the Lead record. You can then use the data to delete spam leads through a flow.My understanding is also that honeypot fields are easy for a dedicated spammer to identify (even if they don't have an obvious name) and bypass. That said, this article implies that a honeypot can be used to prevent form submits from even happening - a desired result.Goal:Prevent Spam lead data from entering Marketo

Hey guys!   I'm currently building a new web content program and would like to offer the option to download 1 or up to 4 of our pdf resources. For instance, a person receives an email which prompts them to go to the content landing page. The form on that page would have a checkbox field offering content A, B, C, and D.  The person would select which pieces of content they want and depending on which boxes were checked after the form is complete, they are then directed to a follow-up page with links to those particular resources.  In addition, they would also receive a follow-up email with those resources as well.My question is - is this even possible?  If so, what would be the best way to accomplish this? Any ideas/feedback is greatly appreciated! 

I have a snippet which holds different forms (so different form ID's). It is used to display language specific forms.When the form(s) is loaded I need to tailor the form with some jquery.How can I detect when the form is loaded, to start executing some jquery code?I am not using directly something like:MktoForms2.loadForm("//app-lon07.marketo.com", "644-GGO-416"Since forms are added to the snippet with the embed code ...

Hi,How does adding period cost at nurture program level and the default programs (created under the nurture program) affect the overall cost in Marketo.Should we add the period cost only in the nurture program.(or)Both nurture and default programs.Please share your thoughts.

Hey -I'm trying to set up an Engagement program. I'm using "Programs" instead of "emails" to pull in the content. However, I'm having trouble setting up the smart campaigns properly. I can't seem to set it up in a way that it doesn't send to the wrong people, but also is accepted in the Streams, or isn't a batch schedule. I'm sure there's a simple fix for this. It's my first time setting this up. Right now I'm trying:Smart list: If member of engagement programFlow: Send EmailHelp please!  

Our current situation:We have an existing Salesforce Org and Marketo instance that we’d like to connect with (ideally) the native CRM sync.All the Salesforce Contacts also exist in Marketo with a Credit Application custom object to hold their application data. But these were not created using the sync, so the SFDC ID link has not been established. We were planning to establish that link by using email addresses to get SFDC IDs from Salesforce and use the REST API to find matching Marketo contacts by email address, but were told by support that SFDC ID is read only and can’t be accessed by API. I assume Marketo’s native sync uses the API in some way, so it must be some kind of user access issue...anyway.Problems we’re concerned about:- Contacts exist in both databases without SFDC ID link, SFDC ID can’t be added retroactively w/the API- Marketo will create duplicate records in CRM (and vice versa) if not tied by SFDC ID; it will not match on email address.- Some race scenarios can occur

Hi,I'm trying to create a program whereby if a person hasn't opened or clicked on emails in the last three months they're paused for a time to avoid emailing dormant contacts.I want to ensure new leads that have entered the system recently are NOT caught by this process.Is there a way to in the smart list to say:Person was createdOn or before{{system.Date}} - 90 daysSo any new people added to Marketo in the last 90 days are excluded from the program?Thanks.

Has anyone experienced trying to get more visibility on whether or not their emails are filtering into junk/Spam? Any workflows around this for visibility/improvements?Thanks!

Hi there,I am a newer user to Marketo and working on a Nurture campaign. I am researching in the product documentation but I cannot seem to locate what I need.The campaign manager is supplying an asset with multiple links. If a customer clicks a link they will move to an appropriate stream based on that click. However, what is the rule regarding multiple clicks? I see a notation (below) that seems to indicate the first click override but I would like to verify.As in if a customer clicks link A which sends him to stream A, then what happens if they also, in the same email, click link B which should move them to stream B? Do they stay in the stream of the first click?Do I have a way to apply a different set of rules to this?Does this notation (red arrow) indicate only the first click counts?Thanks in advance for any assistance.T Sparks

I'm wondering if it is possible for Marketo to sync someone over as a new 'lead' when they fill out a form or engage in another activity when there is already a 'contact' record of them in Salesforce?

I know there are many older discussions around pausing vs completely removing from nurture when someone becomes unmarketable, MQL, etc. Previously, when someone was removed from nurture, all reporting was then lost as well. I'm wondering if it's still true that all reporting is lost when someone is removed from nurture or have things changed at all in the past few years?

We're in the process of implementing Microsoft Dynamics 2013 CRM and just found out that we can't sync the Marketo program to Dynamics CRM campaigns. I haven't got my hands on Dynamics yet so I'm still not familiar with the system. For experienced Dynamics users, how do you measure the success of a campaign that was created in Dynamics? Let's say if I created a tradeshow campaign in CRM and send pre and post show emails in Marketo, how can we measure the results and ROI of a campaign like in SFDC if this can't be synced between Marketo and Dynamic CRM?

Hi there,As I currently understand it, there are 3 types of rules I can use: We sell devices that typically can be upgraded after 4 years. We want to run customers through once, but if the column in the database for the purchase date changes, we want to have them run through the campaign again once they hit that 4-year mark again.Is something like this possible?Thanks!

Trying to add a multi-select check box or radius button field to a form in Forms 2.0. Can't figure out how to do it. Appreciate any help.

I am adding new users that don't have much experience in Marketo. I want to get an emailed weekly report on all activity in the tool (using the audit trail data). Does anyone know if this is possible?

I am trying to set a URL variable based on a specific value found within a string value from a Person Object. The Person Object field values are separated by a "|" character for example: |test1|test2|test3|. The Person Object is also checked in the tree on the right column of the Velocity Script modal window. I have tried using .contains and .matches using regex, but, I have not had much luck. Below is a sample of my Velocity Script, the IF statement never returns true when I know the lead I am testing contains the value I am comparing against. The ELSE statement is returned each and every time. The Email I am testing is being tested being sent as a "Person". What could I be doing wrong?:## value looking form in string#set( $stringVal = "test1" )## check if the lead has above value#if( $lead.personObject.matches("(\|)\s*${stringVal}\s*(\|)") ) #set($browserURL = "www.exampleURL1.com")## otherwise lead does not have above value#else #set($browserURL = "www.exampleURL2.com")#end‍‍‍‍‍‍‍‍

In various places within the developer documentation (error-codes, REST API exception and error handling) we are advised:414 will be returned when the URI of a GET request exceeds 8KB.  To avoid it, check against the length of your query string to see if it exceeds this limit.How do I check the length of a URI GET request query string in C# to avoid a 414 error?

Hi. We've built custom email templates in Marketo and have been optimizing the mobile view for a few months. We are finding that the text size is significantly smaller on mobile devices when we include an image above the body copy. The size of the copy in the email is perfect when no image is included. The template also works great on desktop. The two factors we are looking at include images and mobile. Hoping to hear if anyone else has had this issue and how they have solved it. Thanks! Kristin 

Hello,How does Marketo handle multiple accounts with the same contact?I ask because we have instances where there are multiple accounts, with the same contact, and said contacts are complaining of getting the same email multiple times.I don't know how to solve for it and hoping y'all can help!Thank you kindly!Carey

We have set up various external (non-Marketo) unsubscribe pages, one for each language, on our corporate websites. Is there a way to update the Unsubscribe HTML in admin -> email to point to a different url based on different criteria such as language?For example:www.website.fr/unsubscribe - This would be the unsubscribe page for Francewebsite.de/unsubscribe - This would be the unsubscribe page for Germany

We would like to restrict people from submitting a form that contains a free email domain (gmail, yahoo, etc..) in the email address field. Anyone know if this is possible?

Is there a way to customize the columns that are displayed in the "Send Results" after a campaign has run? I see that I can remove columns that are not relevant, but I am unable to add ones that are (for example account owner-- so that the sales reps can easily view which of the contacts are theirs)?