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Welcome to the Adobe Marketo Engage Community! Connect with peers to ask questions, share best practices, explore release updates, and contribute ideas that shape the future of Marketo.

  • 10000+ Total posts
  • 107,787 Total replies
10000+ Total posts
aglantz71
aglantz71Level 2
 Adobe Marketo Engage
Jill_Harrison1
Jill_Harrison1Level 2
 Adobe Marketo Engage
Responsive Code Not Rendering Properly in Office 365 on Mac OS

Hello, I posted this question as a response to someone else's post, but thought I might have a better chance if make this a post of its own. I have been using the same responsive code for years (I hand code all emails and upload code to Marketo), and it renders perfectly in all email clients, but recently, it is not rendering properly in O365 on Mac OS. All larger images that are positioned to the left or right of text are stacking as if O365 thinks my Mac OS desktop is a mobile device. If any one knows what adjustments I can make to my below responsive code to fix the issue, I would very much appreciate the help:   <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> <!--[if !mso]><!--> <meta http-equiv="X-UA-Compatible" content="IE=edge" /> <!--&lt

23091
Jill_Harrison1
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SteveCPVLevel 1
 Adobe Marketo Engage
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Hoppers13Level 3
 Adobe Marketo Engage
Christine_LeBla
Christine_LeBlaLevel 4
 Adobe Marketo Engage
aglantz71
aglantz71Level 2
 Adobe Marketo Engage
Dynamic & predictive content

Hi all.   I've seen the videos and gone through the product documentation and I'm still confused about the distinction between dynamic and predictive content and where they're used (e.g., email vs. landing page or both).   The IBM product formerly known as Silverpop has a dynamic content function where you can insert different portions of copy into an email based upon preset rules. Is the synonymous Marketo item the same...or is it purely AI, using present data to inform future decisions?   My client's instance doesn't have this functionality set up, so perhaps if some kind and patient soul who has access to the mechanisms would Zoom or Teams with me to show me what it's all about, I'd be profoundly grateful. Thank you.   Best wishes, Adam 

18571
Michael_Florin-2
J
John_BucaccioLevel 2
 Adobe Marketo Engage
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PatrickSLevel 2
 Adobe Marketo Engage
RTP-Segmentation behavioral: How do visits works

Hi Community, In the segmentation for an RTP campaign, I can use the attribute "Behavioral->Visits".What exactly is meant by visits? Do simple reloads count as a visit or is there a time delay between individual visits until it is counted as a new visit. In my current RTP campaign, I have the following function in the underlying segmentation: Number of visits - Equals or greater than - 3.I am now trying to test the whole thing, but I do not get the campaign displayed. The following function works without problems: Number of visits - Equals or greater than - 1. I hope someone can help me understand the exact procedure of Marketo so that I can create the right test setup. Translated with www.DeepL.com/Translator (free version)

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Darshil_Shah1
Community Advisor and Adobe Champion
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lukeaLevel 3
 Adobe Marketo Engage
SanfordWhiteman
SanfordWhitemanLevel 10
 Adobe Marketo Engage
Temporarily show hidden field values (for debugging conversion tracking scripts)

Whether your tracking logic uses standard UTMs, custom query params, or other dimensions, you’re gonna need hidden form fields.   Problem is... they’re hidden. And – take it from someone who’s built 3 separate fairly-full-fledged tracking libraries — debugging hidden fields can be really annoying.   Your JS should have an option for verbose console logging (ours does, though most others don’t!) and Dev Tools lets you inspect <input type="hidden"> elements. But both of those are cumbersome and completely impractical on mobile.[1].   Wouldn’t it be better if you could peek at hidden field names + values, while leaving them hidden and without changing any form logic? So you get a cute little widget at the bottom of the form:   And when you open the widget, you see the current hidden field details:   I even outdid myself and added a refresh button, in case hidden fields change as you interact with the page (and depending on script

17810
SanfordWhiteman
Christine_LeBla
Christine_LeBlaLevel 4
 Adobe Marketo Engage
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jinawatsonLevel 2
 Adobe Marketo Engage
Marketo Landing Page - Img Left section not formatting

Hi - we noticed our second "imgleft2" section isn't formatting correctly. Any ideas?     <!DOCTYPE html> <!--[if lt IE 7 ]> <html class="ie ie6" lang="en"> <![endif]--> <!--[if IE 7 ]> <html class="ie ie7" lang="en"> <![endif]--> <!--[if IE 8 ]> <html class="ie ie8" lang="en"> <![endif]--> <!--[if (gte IE 9)|!(IE)]><!--> <html lang="en"> <!--<![endif]--> <head> <meta charset="utf-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="viewport" content="width=device-width, initial-scale=1"> <link href="https://it.recastsoftware.com/rs/563-ODB-688/images/LP_MAC_Style.css" rel="stylesheet"> <meta class="mktoString" id="googleimport" mktoName="Global - Google Font @import" default="@import url('https://fonts.googleapis.com/css2?family=Work+Sans:ital,wght@0,100;0,400;0,700;1,100;1,400;1,700&display=swap');" allowHtml="t

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Sreekanth_Reddy
Adobe Employee
Sreekanth_ReddyAdobe Employee
New Features of Dynamic Chat [launched in Feb 2023]Update

  We are excited to announce some important updates released to Dynamic Chat this month that we think you’ll find useful.   Roles and Permissions  Now manage access to your Dynamic Chat users with new roles and permissions functionality. Now you can create your own product profile and add different combinations of permissions to manage access to users.   Also from now on we can create the following 3 default product profiles with respective permissions: - Marketing Admin - Marketing user- Calendar Agent   Globalization of static content Most of you already know that you can create dialogues for non-English visitors, but we heard feedback from you that this serves the majority of the need but there is system-specific content that still shows up only in English.  we have implemented a language selection feature at the dialogue level and system-specific text will be automatically translated into the respective language for a  v

28290
Sreekanth_Reddy
Adobe Employee
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thomas.darrLevel 1
 Adobe Marketo Engage
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Chelsea_FiegenLevel 1
 Adobe Marketo Engage
Spencer_McKinne
Spencer_McKinneLevel 2
 Adobe Marketo Engage
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ntopzachLevel 1
 Adobe Marketo Engage
I
IshavKh1Level 2
 Adobe Marketo Engage
R
rhilgravesLevel 2
 Adobe Marketo Engage
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DeepthiSwLevel 3
 Adobe Marketo Engage
jrent
jrentLevel 2
 Adobe Marketo Engage
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YujiTa2Level 1
 Adobe Marketo Engage
D
dbarbaLevel 2
 Adobe Marketo Engage
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WoodyLevel 2
 Adobe Marketo Engage
Don't want to declare Winner A/B Testing

Hi team,   I have a bit of a problematic case here cause I wasn't thinking ahead.   Is there a way I can declare a winner without sending it?If I don't declare the winner, would there be any problem (I'm happy to leave it like that, just not sure if it would cause anything)? If I choose to abort the program now, what would happen? Does it cause any problem to the reporting?   Basically, I ran an A/B test and am declaring the winner manually. Still, I noticed when I try to declare the winner, I will have to fill in the schedule to send it out as well but I don't want to send it out.   For the rest of the audience who haven't received the email, I want to make some changes to the winner and create another email campaign to send it instead so the stat in original A/B testing can stay like how they are at the moment.   Thanks so much guys!

16881
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Edward_Cain
Edward_CainLevel 1
 Adobe Marketo Engage

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