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Adobe Marketo Engage

Adobe Marketo Engage

Welcome to the Adobe Marketo Engage Community! Connect with peers to ask questions, share best practices, explore release updates, and contribute ideas that shape the future of Marketo.

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Vinay_KumarCommunity Advisor

Adobe Marketo Engage

Drift Chat and Marketo Cookie

Hi All,   Here is the scenario: In Drift, we have 83,690 contacts, but 76,452 are identified as having a Marketo cookie, and their email being known. Changing filters to known name reduces this pool to 22,481 contacts. This, however, is the number of known contacts we have in Drift. We’re looking to identify the unknown site visitors in Drift using Marketo cookies. Drift populates the names or email addresses of cookied visitors, and if they are not known they will just be shown as “Site Visitor” instead. Since the number of known contacts in Drift is less than a fourth of our total known contacts in Marketo (over 400k), we’re speculating that there are a great number of site visitors who should be getting identified by their Marketo cookie through the Drift <-> Marketo integration but are not.   Is this a Marketo issue or Drift issue? How drift is supposed to work? How Drift gets data from Marketo?   TIA

23732

2 years ago

DD-YasinLevel 2

Adobe Marketo Engage

Not Secure Download-Links in Secure Landing Page Domain

A little while ago I added the SSL certificate to our LPs by adding the following meta tag to the <head> of our LP templates (see this post) :     <meta http-equiv="Content-Security-Policy" content="upgrade-insecure-requests" />       However I noticed, that whenever include a calender file in our E-Mails it redirects to an unsecured page/download link with the .ics file.Shouldn't my domain have SSL, since when any "ordinary" LP is opened, it is shown as secure? What am I missing here?   Thanks in advance for any advice. 

14601

2 years ago

Alok_biswasLevel 2

Adobe Marketo Engage

Dedupe rule and Marketo trackingNew

As an automation platform, tracking leads in a holistic manner is crucial.    Currently, if your Marketo platform has an additional dedupe rule set other than just an email address, it won't differentiate between leads if the same browser has been used to fill out the form.   Let's take an example:   Let's say your Marketo platform has a customized dedupe rule of Email + Last name. Ideally when a lead 'A' fills out the form entering both of the parameters exactly the same as per an old lead that exists in the database then it should update the corresponding lead in Marketo else it should create a new lead.   Old lead present in Marketo database: email: alokbiswas1@gmail.com, Last name: Biswas New lead fills the form with details: email: alokbiswas1@gmail.com, Last name: Biswas   Then the same old lead should get updated.    New lead fills another form with details: email: alokbiswas1@gmail.com, Last name: Alok  

19723

2 years ago

AmanBhartiLevel 2

Adobe Marketo Engage

How to fetch list of all status for a particular program/channel

Hi,   We are an events platform company that is building integration with Marketo.  As a part of the integration, we would like users to select which "Program Member Status" should be updated for a lead at different trigger points available in our system (e.g. Registers for the event, Attends the event, etc.)   We already know the Program name and ID for which the member status should be updated for. We would like to fetch ALL available statuses for a program (or channel), so that user can select that in our platform UI while setting up the integration.   Can someone help us with which API can provide a list of all statuses available for that Program?

katy1Level 2

Hello,   I had a question about the SFDC and Marketo sync and how it handles duplicates. What would happen if person A is created in Marketo and is never synced with SFDC. Some time later,  person A is created in SFDC as the result of an import and is included in the normal SFDC to marketo sync. Would there be a match found between the two person A records? In this scenario they would be matching on email address. 

19411

2 years ago

VidhiKh1Level 2

Adobe Marketo Engage

Adobe Analytics tracking code to our Landing page template

Hi everyone, Hope you're doing well. Sorry one more question. We're trying to add the Adobe Analytics tracking code to our Landing Page Template(s). Is it right to say that we would need to add the code to each template?  Is there any doc that we can refer to on how to add Adobe Analytics tracking code in the Marketo LP template? And where would be the right place to add that code? It is a one-line script code. So I have added that in the head tag of the template HTML. <script src="https://ourcode.js" async></script>   Kind Regards, Vidhi    

28281

2 years ago

Katelyn_PriceLevel 2

Adobe Marketo Engage

Allow for more detailed email engagement filtersNew

Problem: The following filters have limited operator filters and cannot drill down to Date and TIME of activity: - Was Sent Email - Opened Email  - Clicked Link in Email   Impact: When Marketo has an outage (Recent outage #202305030020) that creates an issue isolated to a specific time frame (Example: 7 AM to 10 AM PT on May 3rd), and Marketo users cannot react to that issue effectively.    In this recent outage, anyone who clicked a link in an email within that timeframe was faced with a 404 issue. This resulted in a poor customer experience (cannot access desired content) and lack of trust in our brand (looks like we made an avoidable mistake).   Suggestion: Expand on filter operators and filter options so users can drill down into more specific timeframes. Here are some examples:   

4400

2 years ago

Guitarrista82Level 6

Adobe Marketo Engage

Email links throwing Error: 404 Not Found - The redirect url is empty

Hello,   Our marketing team has been noticing during the QA process yesterday and today that when we click on the links in an email in preview mode in Marketo, we get the following error:   404 Not FoundThe redirect url is empty   And the URL that throws the error looks like this:  http://emailtracking.premiummemberservices.com/dc/$mktEncrypt.encrypt($mkturl6)/MzkyLVdRUS02MjAAAAGG-rVN1pYeetrQ3EsSX_TJkoHaQo5r6lBYpltwAPWeyTHMQvJW53aJUcwdsUIg6jr4VPnJ5N4= The error is ONLY appearing when viewing the email and clicking on the links in preview mode, not in test emails sent to our team:     What's strange is the $mktEncrypt.encrypt($mkturl6)....Any idea why this is not encrypting correctly?   Thank you, LK  

32982

2 years ago

Katelyn_PriceLevel 2

Adobe Marketo Engage

Allow for pausing or delay of sending all emailsNew

Problem: Marketo has no way currently to pause the sending of ALL emails in an instance.    Impact: When Marketo has an outage that results in redirects not working for all links, this creates a very poor experience for email recipients. In this case (Recent outage#202305030020), the 404 page is not descriptive or helpful for the recipient, and they are more likely to unsubscribe and not trust our brand. We also continue to perpetuate the issue as emails continue to send emails with links that will not work.    Suggestion: Build a way for Marketo admins to pause and later reactivate sending of ALL emails across an instance.

6340

2 years ago

MarianaAmaroLevel 1

Adobe Marketo Engage

Alert when reaching registration limit

Hello,   We have a program in marketo that tracks registrations on a lading page. I would like to know if it is possible to send an alert or email to someone when we reach a certain number of registrations, for instance, 300 registrations?   We though about doing this way: Do you think this would work?   Thank you! 🙂

24261

2 years ago

44MattWolf44Level 3

Adobe Marketo Engage

Webform builder, Advanced Thank You Page logic, can you have 2 simultaneously required field values?

Hey Marketo Community! Question: In the webform builder, when using Advanced Thank You Page logic, is there a way to have 2 fields to both simultaneously need specific criteria in order for a specific Thank You Page to appear?Theoretical example: Right now my webform logic dictates "If Product Interest = Product A, send them to Thank You Page A"I want the logic to say "If Product Interest = Product A, AND Company Size > 1000, send them to Thank You Page B"   Is something like this doable? Thank you very much!

18471

2 years ago

mmaidmentLevel 2

Adobe Marketo Engage

Linking MKTO and Google Ads

Hi - does your Google Ad account need to be a manager account to link to Marketo in LaunchPoint?   Thanks.

10701

2 years ago

jon_chenCommunity Manager

Adobe Marketo Engage

Are you ready to become an Adobe Marketo Engage Champion?

The Adobe Champion Program recognizes Adobe Marketo Engage experts around the world. These experts are leading the industry through sharing their skills and best practices to support fellow customers, accelerating their personal and professional growth by engaging in industry and thought leadership opportunities, and collaborating with Adobe product teams to inform future product features and enhancements.   Apply Now

15710

2 years ago

Kevin_VaughnLevel 2

Adobe Marketo Engage

Using reCAPTCHA with background submission

We have an existing form that has been running for some time. We would like the lead and a subset of the information to be captured in Marketo as well. So, we set up a background or parallel submission with a Marketo form – which is working fine. We would also like to enable recaptcha for the Marketo form, as all of our processes trigger off of successfully passing recaptcha.    The issue comes in when I enable recaptcha on the Marketo form. As soon as I enable recaptcha the background submission stops working. When I disable the recaptcha it begins working again. Does anyone know if it is possible to use recaptcha with a parallel submission?

25291

2 years ago

Chandra_TpLevel 2

Adobe Marketo Engage

How can we see the Web Visits(Web Activity) per Account in Marketo?

How can we see the Web Visits(Web Activity) based on Account names in Marketo? 

21212

2 years ago

MarianaLevel 2

Adobe Marketo Engage

List import - missing field

I imported a list of people who registered for an event, only that when I was mapping the fields (First Name, Last Name, Company Name, Email Address, etc...) I forgot to import the "notes" field referring to people.   Is it possible to import this list again and add this field to the program or am I duplicating people?   Thank you!

12331

2 years ago

VidhiKh1Level 2

Adobe Marketo Engage

URL Link overflowing in Outlook Email Client

Hi everyone,  Happy Friday! I am just trying to solve the problem of displaying links in Outlook in a nice wrapped-up way but my code is somehow not working for the Outlook email client. It is working its trick for other email clients. <p><span style="overflow-wrap: break-word; word-wrap: break-word;">If the button above doesn&rsquo;t work, paste this link into your browser: <a href="https://au01web.zoom.us/w/63916266746?tk=qeHmhm9-PCCdAK0ab3_IQKMDsNpc_Za7As6YOr-H5gw.DQMAAAAO4bTU-hpmYWtlZGR3ZGxpUUtSbS16S2dFamVFRVFHUQAAAAAAAAAAAAAAAAAAAAAAAAAAAAA&amp;pwd=S3JhdC9DbzJSeVFMQ3g1VURSZk9UZz09" target="_blank" style="text-decoration: underline; color: #002855;">https://au01web.zoom.us/w/63916266746?tk=qeHmhm9-PCCdAK0ab3_IQKMDsNpc_Za7As6YOr-H5gw.DQMAAAAO4bTU-hpmYWtlZGR3ZGxpUUtSbS16S2dFamVFRVFHUQAAAAAAAAAAAAAAAAAAAAAAAAAAAAA&amp;pwd=S3JhdC9DbzJSeVFMQ3g1VURSZk9UZz09</a></span></p> <br /> <p><span style="overflow-wrap: break-word;

53122

2 years ago

RaulErLevel 4

Adobe Marketo Engage

Mkto.validateField is generating a -3 spam score in my emails

Hi,   I just tried one of my emails to check the spam score and it's showing a -3 negative score.    It identified a Javascript tag which could be dangerous, but I'm not sure why is there and if it can be removed. <script type="text/javascript"> Mkto.validateField = function(fld) { return true; } </script> It looks like a validation for a form, but this is an email. Do you guys know what is it and if it can be removed?   I want to avoid being filtered into the junk/spam folder.

10361

2 years ago

Robb_BarrettLevel 10

Adobe Marketo Engage

A Comprehensive Guide to Transitioning from Using Eloqua to Marketo: Top 10 Differences

Are you an Eloqua user considering a switch to Marketo? As a Marketo Senior Business Consultant with over 15 years of experience in marketing automation, I can assure you that Marketo Engage is a powerful and user-friendly tool that can cater to your marketing needs. In this blog post, I will outline the top 10 differences between Eloqua and Marketo to help you adapt quickly and efficiently.   1. User Interface and Organization: Eloqua groups its features into Orchestration, Assets, Audience, Analytics, and Settings, while Marketo organizes its tools under Marketing Activities, Design Studio, Database, Analytics, and Admin. Marketo's tree-based organization system is intuitive, allowing users to easily navigate through folders containing Programs, Workflows (Smart Campaigns), Segments (Lists/Smart Lists), Landing Pages, Emails, Forms, and Reports. This makes it simpler for inexperienced marketers to learn and use the platform while providing advanced options for more experienced u

25761

2 years ago

Zoe_FormanCommunity Advisor and Adobe Champion

Adobe Marketo Engage

Looking to add a unique certificate (PDF) to emails

 I have 50 people at a time who have completed a training course and want to send out certificates in  Marketo email.   Each certificate will be personalised with person's name and date completed.   I can create and host the PDF certificates in WebDam with a unique URL.   Can we match the URL link of the certificate using the person's name and add in the email?   Maybe tokens? Custom field in list upload?   Unless adding attachments with Marketo emails is coming soon?  

17071

2 years ago

Sean_Tierney2Level 3

Adobe Marketo Engage

Tracking LinkedIn InMail (open/clicks) back to Marketo?

Hi,When sending LinkedIn Sponsor InMail to a known individual you targeted from Marketo (via AdBridge audience match), should you expect to see their opens/clicks within that InMail come back to that Marketo person record as some sort of social activity?? or would that happen only if person subsequently fills out a form...LinkedIn Lead Gen form or Marketo page/form?I've crawled through the documentation both in Marketo and LinkedIn and can't seem find a definitive answer...hope I'm missing something obvious here.Thanks,Sean

39192

2 years ago

ryan3Level 2

Adobe Marketo Engage

Adobe Marketo Consulting

Hello all,   Are there consultants available from Adobe Marketo to help large-scale businesses? I know companies like Google provide consultants for things like Google Ads, but I couldn't find much on Adobe Marketo services.   Any guidance or reference would be much appreciated.   Thanks

38382

2 years ago

KevinTuAdobe Employee

Adobe Marketo Engage

Using the Marketo REST API for Bulk Activity Export

Has your favorite data analysis tool recently deprecated its connector to Marketo Engage? Worry not, you can use the Marketo REST API yourself to automatically export data from Marketo including data on system and custom Activities.   This blog post assumes the reader is already familiar with using the Marketo REST API including setting up a custom service in the LaunchPoint section of the Admin console, and then using those credentials to obtain a Bearer Token with the necessary permissions to use the Bulk Export functionality. Once that is complete, it's a simple 3-step process to get your Activity data exported.   Use the Create Export Activity Job endpoint to specify your parameters and get the job setup. You will need to indicate which Activities that you want to export by their ID values. These can be obtained using the Get Lead Activities endpoint and are also contained in this freely-available Google Sheets document. A common use case is to select Activities based on

48980

2 years ago

crwilliamsLevel 1

Adobe Marketo Engage

Missing Email Picker Template Screen

How do I get to this screen?     

14202

2 years ago

1lucascontrerasLevel 1

Adobe Marketo Engage

Preson Count preview in Static ListsNew

It would be very helpful to have a badge showing the Person Count of a Static List, saving time in checking the Status section, especially when reviewing many Static Lists at once (e.g., checking if all Static Lists of a Program have a Person Count of 0 before running the Campaigns).

9091

2 years ago