Adobe Experience Platform

Hi, Are you experiencing the problem of Identity Stitching/Profile Collapsing? This issue arises when we employ the same browser for testing multiple logins or when customer service accesses multiple client logins on the same browser, leading to the merging of identities.Segmentation Type: EdgeDestination: Adobe TargetSegment Logic: Combination of Batch Data and Web SDK Events

Hi ,     We're considering using AEP instead of AAM but are unsure how to incorporate device IDs from global data sources like GAID and IDFA. Could you advise on this integration process?       Thank You, Uma  

Hi Team,I have a question regarding audience evaluation. I'm using a streaming audience that includes several profile attribute checks and event checks within the last 24 hours. If I remove the event condition from the audience, will it immediately evaluate without the events, or should I expect any time delay in the evaluation process?Thanks.

Hello,Has anyone had experience migrating LinkedIn Insight (pixel and conversion) from the client side to the server side? In our Adobe Data Collection client side implementation, we currently use an extension to send data to LinkedIn through the LinkedIn Insight tag. However, we would like to transition to server-side implementation using event forwarding.To accomplish this, I require LinkedIn APIs that can facilitate this process. After reviewing their documentation, I couldn't find any relevant information, so I am posting here to seek your assistance. @anil_umachigi 

Hi,  AllI have below requirement - The user denies all cookie settings on the Cookie banner (Using OneTrust banner).Can we delete all these cookies(s_ecid, mbox, s_vnc365) when the above consent is detected.  Is there a better way of handing these changes ? Thanks for looking into it. 

Our Customer Profiles contain an Account array. This array contains data for multiple accounts per Customer Profile. It contains fields such as Product Type, Balance, Product Code, Account Number, Account Last 4 Digits etc. We have a few use cases that require accessing the data within this array for email personalization and/or activation.ExampleWe create an Audience of customers who have an account with:Product Type: CheckingBalance: Greater than $10,000The audience gives us our list of profiles for activation - We want to send an email to this audience using a Journey within AJO, but we want to include the Account Number in the email from the specific account from the Account Array that qualified the customer for the audience.1. I believe that this can be done by replicating the Audience rules as logic within personalization          a. What does the code look like in Email Personalization for accessing the Account Number in the Account Array for finding the

Hi, can we implement Google Tag Manager (GTM) via Adobe Launch so that we can manage all 3rd party tags from GTM instead of Adobe Launch. Any cons to this approach? 

Hello,I'm calling https://platform.adobe.io/data/xql/graphql to get a list of segments. I'm getting 50 segments at a time which is the limit per page.  Recently the API at random times started returning "429: Too Many Requests" error. I'm retrying after waiting 10 seconds but in the end I'm never able to get the complete list of segments. The error is returned on random pages and waiting 10 seconds helps in the beginning but in the end it keeps returning the error. I know there are rate limits but we are no reaching them. How should this be solved?  

Hi there, I think this topic has been mentioned many times, but just wondering if someone can summarize what are the possible solutions available? After a recent analysis, our org has around 10%+ of our profiles (millions of profiles) that have profiles merged as a result of ECIDs sharing. This is becoming an alarming problem for us as say, if we are to send push notifications for money sensitive campaigns like, your payment is due, we could run into the risk of sending to wrong customers due to this profile merge issue. What are some options? Thanks.

Hi, Used to work with AA and moving to the AEP world. In AA, seems there is no way to delete a Report Suite but also make ourselves very safe from losing any data. But in AEP, deleting a Dataset seems just too easy as long as you got the permission. Is there any way to config the way it works, say need another admin to approve the deletion or need to ask Adobe tech support to help etc? Thanks,John 

When using the QueryService in AEP, I realized that the timestamp is only showing datetime format as "05/08/2023, 3:10 PM".What would be the correct SQL to make the results show the seconds as well? ("05/08/2023, 3:10:54 PM") 

Hello, I am creating a segmentation Job through API. I am getting an instant Profile count for the specific Audience. What I need is the actual profiles with all its attributes. Is there a way to retrieve the Profiles when the Segmentation Job is finished?

I have added a script tag that points to a JavaScript file on assets.adobedtm.com. However, this request is being blocked by uBlock Origin. As a result, the webpage is broken. Is there any way to bypass this and retrieve the script? I found this Similar discussion thread that talks about the same issue but it said there is no workaround.

Hi,I am trying to play withe Adobe Experience Platform Use Case Playbooks . I followed the process in the documentation, but i am not seeing the "playbook" link in the left hand side menu. Whether we need any special permission for this ? I am not seeing the playbook link. Someone please help me on this.

Hi, I would like to be sure that I properly understood creation of custom data governance policy.Does this mean that if dataset contains ALL OF these labels then if destination contains any of that marketing actions then that destination is blocked? 

Hi Team,  What happens if we send data to two data streams from the UI? Will it result in two separate calls for each event, and what are the implications? (we know that we have event forwarding option but that is not feasible at this moment)   Thank you in Advance.

Hello,   We are currently utilizing the Edge Decisioning API WebSDK to accurately present customers with the most relevant offers. The ask is to present the offer related to customer's most recently viewed product.   What we did Once a customer views a product on our website, a journey is triggered that updates the profile with the ID of the recently viewed product. Subsequently, in our offer decision-making process, we employ a rule that displays the offer associated with that product if it is found in the customer's profile. This is working fine but it takes sometime before the customer see the correct offer.   Whats the issue We are encountering an issue because the journey updates the customer's profile in the hub, but the Edge Decisioning API retrieves profile data from the Edge. The synchronization between the profile on the Edge and the hub can take anywhere from 2 minutes to 2 hours, leading to customers receiving incorrect offers.   Question Is it possib

Hi there, I have couple streaming segments, and there are two data sources, one is a batch data source that comes in after the global segment evaluation time (say 7am). 1) Will these streaming segments' population update after 7am a) if ingestion is a batch source (through batch ingestion api), b) Will this still trigger an AJO journey that starts with Audience Qualification? 2) If the above is no, does this mean I need to convert the ingestion method via streaming api in order to update the segments in real-time, and kick off the Audience Qualifications event in AJO? Thanks.

Hi,New to CJA here. I've setup everything and started ingesting data via the web sdk into a dataset. When I go view the dataset, sometimes I get these 2 errors. [error code: DCVS-1104-400] The message cannot be validated due to the data type error: #/web/webPageDetails/pageViews/id: expected type: String, found: Integer. [error code: DCVS-1106-400] The message cannot be validated because a required property is missing: #/web/webPageDetails/pageViews: required key [value] not found. When I look at the data.. I can see that sometimes the data batches are successful and that those values "pagview.id" and "pageview.value" are coming through to CJA. How do I find exactly what pages are triggering those errors? How do I troubleshoot this?

Hi Adobe Community, CaseOur team is working with a client who requested to store vouchers data into RTCDP as a profile attribute to keep record of what vouchers each individual profile holds. Data wished to be included are: email, voucher expire in 7 days, owned coupons and used coupons. The ultimate goal is to create audience for voucher expiration activation.  ExampleOn Day 1, a profile owns 3 coupons, 2 of which will expired in 7 days and used 1 coupon. On Day 2, the profile purchased 2 additional coupon and have used 1 additional coupon, which makes the profile to own 4 coupons and have used 2 coupons. Day 1emailcouponExpiredIn7DaysownedCouponsusedCouponsxxx@example.comxxx123, xxx234xxx123, xxx234, xxx456xxx345 Day 2emailcouponExpiredIn7DaysownedCouponsusedCouponsxxx@example.comxxx234xxx234, xxx456, xxx567, xxx678xxx123, xxx345 The QuestionIn case client could only send us the daily updates on the change status of the coupons, is there a way we ca

Hi  I keep getting into this error where I try to access query service and the "Initializing connection..." message in the terminal never disappear and therefore I cannot run queries. I tried clearing the cache, reloading the page multiple times and restarting the browser, but nothing works. This has happened multiple times in a sporadic way. I check Adobe Status page and everything is suppose to be fine.  Have this ever happen to anyone else? What is the solution?Thanks

Hi,  I would like to ask what is the best practice to collect marketing agreements from WWW. I have enterprise customer with multiple businesses and database which will be main repository for all marketing agreements.  From my experience there is possibility that the scripts like WEB SDK sometimes might not work due to ad blockers. I see two possibilities how the data about marketing agreements will be collected:a) from front-end using data-layer etc directly to CDP, b) AEM will send the post request to database with agreements and the this database will send data to CDP Solution A might provide little discrepancy in the long term.What is the best practice from your experience?

Hi , Currently , we are in process of migrationg all our App measurement implementation to AEP WEB SDK . I belive with WEB SDK , we are allowed to stream data to to both Adobe Analytics and AEP Data lake . My questions is , can we use the same schema for AA and AEP data lake data stream ?  For Example : As of now , there is no requirement for real time data  and business just want the data in AA and down the road if there is  any requirement to have real time data ( AEP Data lake for RTCDP purpose) . How much effort it will take to strema the data ? Thanks in Advance  Pradeep

Hey all! Running into an issue I'm wondering if anyone else has faced before. We're working on a new integration that we need to export 2 years of historical transaction data to support. The first year was super easy, we have it in a profile enabled dataset, so we were able to export that to our S3 Integration directly. The second year, has been removed off of profile via TTL but still lives within the datalake. I wrote a query to pull the data and added it to a new historical dataset, but when attempting to export to our S3 Connection, no records are being successfully activated. I noticed in the documentation, that there is a guard rail in place to only allow data with a timestamp of less than 365 days to be activated. Has anyone else run into this issue before, and how to you get around it?

Hi,  Could you explain me why second answer is correct and not the third one?