Adobe Analytics

Hello I am asking about why are there different time when I am selecting exact same data on freeform table on Average Time on Site in Analytics Panel as seen on attached screen.   Thanks for explanation.

We'd like to know if our content is being ingested into AI services such as Open.ai / Microsoft Copilot, Gemini, etc. Does anyone know if there is a way to identify this? eg. Are there specific Bot Names belonging to these services?

Hi, I have a doubt in scheduling the exam. I have a voucher but, when scheduling in the new portal am not asked for voucher code. So, I need know exactly how it works. If in case my voucher is going to expire 10th for next month, then if I wish to reschedule the exam would I not be able to do it.   

Some URLs before redirection are sometimes measured, but would it be better to explain that this is a specification of Adobe Analytics? Or is there any way to improve this?

Hi, Is there a way to download more than 400 rows from a workspace table?

Hello, I am having problems with a scheduled report because the received Excel file contains no data (equal to 0) related to marketing channel metrics that are instead shown correctly in the Adobe dashboard. Has this ever happened to anyone? What is the cause?Could this be a temporary issue since, until yesterday, the Excel file showed all the tracking correctly?

I've got a few questions about Customer Journey Analytics that I'm hoping you all can help me with.Data Limits: What are the current data limits for CJA?Dimensions: I heard about only 5 dimensions being allowed in CJA. That seems off to me, but I wanted to check. If anyone has experience with large-scale implementations or complex setups in CJA, I'd really appreciate your insights. Also, if there are any good resources or documentation you'd recommend, please share!Thanks  for your help, everyone. 

Hello everyone, I hope you are well.We looking to implement High Entropy User Agent Hints through App Measurement. We have added the variable to our App Measurement code as documented here: https://experienceleague.adobe.com/en/docs/analytics/implementation/vars/config-vars/collecthighentropyuseragenthintsMy question is, is there a way to test this is working as expected before we deploy? I can't see any additional variables in the network request, but might be missing something. 

I was looking through some previous posts on this topic and see that it is recommended to generally use QSP instead of Tracking Code in a processing rule.I have been setting up my processing rules with both conditions as shown below.Is this redundant or could this result in missed attribution?  For expample, if someone comes to the site today with no Tracking Code but a few days ago, they did have a Tracking Code....would we be missing out on the attribution to the Email channel by not leveraging the persistence of the Tracking Code?   

Dear friends,Please help me if you know or stir me in the right direction here: What I'm looking to do: I'm looking to build a report for an ecommerce store that shows Purchasers (Unique Visitors who Placed an Order) by month. At that I need to show these purchasers as several distinct segments: Loyalty program members who signed up for a loyalty account within the past: Segment 1: 30 daysSegment 2: 3 monthsSegment 3: 6 monthsSegment 4: year Example:I think the report should look somewhat like this:--------------------------------------------------------------------------------Month   | Segment 1 | Segment 2 | Segment 3 | Segment 4 |--------------------------------------------------------------------------------Week 1 |    XXXX      |    XXXX      |    XXXX      |    XXXX     |------------------------------------------------------------------------

IntroIn part one of this series, I provided the reason why you would want to prevent collecting data from bot traffic and described the basic process on how to do so.   This article gives two different solutions on how to identify the traffic you would want to block in the first place.Excluding Hits Based on the User AgentAn external party – the IAB - provides to Adobe the list of user agents contained in the default IAB Bot List; and thus, Adobe cannot provide this list to you as a client.  As a consolation, Adobe Workspace does provide a “Bot Name” dimension that provides a list of “friendly names” tied to the bot-based user agents.  For example:But having just the friendly names of these bots does not necessarily inform us of the exact criteria the IAB list uses when it identifies bots.  And so, as much as we'd like to stop collecting data from every single bot in that list, reality shows that it’s not a simple task. That being said, we can still deploy

Howdy Adobe Community,Is anyone experiencing issue with their Marketing channel attribution with shopify checkout extensibility?We are noticing new session start in our marketing channel reporting when user proceeds to the order comfirmation page (checkout_completed). Most of our traffic are being attributed to "Direct" which is impacting our paid media campaign reporting. Digging into the data I can see Visit number =1 and Hit Depth = 1 is showing as order confirmation We have VisitorID / ECID enabled on the site for cross domain tracking and this appears to be persisting when I tested in our staging environment but it appears that a new visitorid is getting regenerated when user completes an order which is distrupting the continuity of session tracking.Any insights or assistance you can provide would be greatly appreciated as I can pin point what is going on.. as checkout extensibility is pretty much a sandbox.Any one experiencing this and how did you go about resolvin

 Hi All, I want to understand why I get different Visit metrics count when I compare two segments using the same rules but different containers (visit and visitor). I am trying to create a metric to count new visitors every month Visit Container    Visitor Container Technically, If I am using the visit number = 1 to identify new visitors, I should get the same visit or unique visitor count. But that doesn't seem to be the case. Can someone please explain why the numbers will be different? Thanks,Suchin  

Hi All, I'm looking into how to report multiple breakdowns using the Adobe Analytics API. Ultimately I would like to make a JSON request that returns top level data,  and second level breakdown data, for all rows of top level data (not just specific rows). Thanks in Advance.

Hi,we export daily data from Adobe Analytics using Datawarehouse tool to feed an external database.We do that to be able to match those online information (page, marketing channel, ...) with offline data and create audiences or analyze deeper our client behavior.We notice that sometimes we have 10% of difference between what is in the workspace and the number of records in the exported files.Did you already experience this?Do you have alternative to export the data. Thanks Robin

Hello I have a metric that is an average per day: number of page views per unique visitor (metrics A in the screenshot).  The date range is the last 90 days. Is it possible to have a daily average of this metrics A for the period of time please?So here instead of getting 83.2 (sum(page views)/sum(unique visitors)) I would like to get a figure around 3 that is the sum(metrics A)/90. Thanks in advance for your feedback. Have a good day 

How can i ensure the ACDL persists or updates correctly across page loads when using WebSDK, as it refreshes on each new page load(triggered by button clicks to the next page)?The ACDL code is currently implemented through Launch, and we'd like to maintain this setup.Also, we tried using session storage to capture the data first then send it to ACDL but in that case too we are missing the server calls sometimes.

Should we exclude internal traffic from our reports? What are the pros and cons and what is the best way to implement this?

Introduction Understanding the core concepts of Adobe Customer Journey Analytics (CJA) can help you utilize its potential and make informed decisions for your organization. This post will explore five key ideas at the heart of CJA: Person Identity Handling, Connections, Data Views, Report-Time Processing, and Projects & Analysis Workspace. These concepts aren't just theoretical; they significantly influence how your organization's CJA operates and how to maximize its benefits. Let's delve into these five crucial concepts: Person Identity Handling: This is how CJA identifies and tracks individual persons across different touch points in their customer journey. It integrates varied dataset sources and ensures all data is accurately attributed to the correct person. Connections: Connections in CJA integrate and consolidate various datasets, thereby supporting and enabling a more comprehensive understanding of the customer journey. Data Views: This container interprets data fro

For one whole day, I have read and re-read and browsed through the links given in the community and posting this partly becuase I am unclear and partly because some links posted are irrelevant Q1) Why does my definition of New Visitor will NOTgive correct numbers when I try to get New Visitors for any date range, lets say, last week, last day, Jan 5 to Feb 10 etc. Please refer the screenshot for discrepency in numbers and also for my segment definition of New Visitor Q2) What would be the correct definition of the segment New Visitors and why ? 

  Introduction Organizational readiness is top of mind for strategic leaders, especially those investing in Adobe Customer Journey Analytics (CJA) . How can they maximize value not just from CJA, but from their people? How can they transform while safeguarding data integrity and promoting sustainable, scalable analytics practices across the organization—all with the right mindset? In this two-part series, we'll explore insights from Brian Au, a CJA subject matter expert, and Shaaz Nasir, the head of Adoption for Adobe Consulting Services. As organizations of all sizes implement Adobe Customer Journey Analytics (CJA), it's vital to grasp the complex interplay of ownership, roles, skills, responsibilities, and mindset within teams. The approach to managing and leveraging CJA varies significantly based on team size, requiring a nuanced understanding of different operational models. This first installment delves into diverse team structures for CJA operations, tailored for smal

Hi, I am looking for help on showing the segments selected in the Segment as table columns via the Power BI Adobe Analytics connector.  When I checked Segment Dimension, it gives an error saying: Thanks!Lu

Hi. I just want to know how to pull a report that shows all the pages on my site that link to one specific page, in order to update the links when the URL changes. Someone told me there's a way to do it automatically, but in my experience that has never worked. thanks, t