Adobe Analytics

Hi,I have some questions regarding the attribution of traffic and orders originating from WhatsApp.When analyzing the reports at the Marketing Channel level, the WhatsApp channel is correctly attributed. However, when breaking down the data by Marketing Channel Detail, the value appears as "None," making it impossible to determine the campaign volume for this channel.However, if I further analyze the "None" category using the URL variable, I can see the campaign string as shown in the example below:Does anyone know how to solve this issue or if the settings below align with Adobe's recommendations?  In the Marketing Channel Processing Rule, we have the following channels and processing order:  In the Report Suite Manager, it is configured as follows:  

Hello,  when adding a page to the flow diagram (Starts with) I am getting the percentages of visits that go to either of the next pages. But I do not not see an exit rate from the first page. Exit rates are starting from the second column. When I use the same entry page in a freeform table I get an exit rate of 32%. So the next steps could only sum up to 68% of the first column since the rest are exits. Where can I see the exits from the entry page. Can anyone explain? Thank you!

Hi, I had an existing connection where I added a dataset with backfill. After backfill I see correct no. of records at connection level. But when I utilize the attributes in a canvas I see the total count of event different from what I see using query service. Any suggestions, help is highly appreciated

Introduction The Journey Canvas visualization in Adobe Customer Journey Analytics (CJA) helps analysts map and understand how users move through different touchpoints in their journey. It allows dynamic exploration of customer behavior patterns, interaction sequences, and engagement flows across channels and platforms. In this blog post, we'll explore strategies for using this visualization to gain meaningful insights into your customers' journeys. Think of Journey Canvas as a GPS for your customers' experience. Just as GPS tracks routes from start to finish, Journey Canvas shows how customers navigate through your touchpoints. The tool connects various touchpoints (called nodes) along the customer's path, like pins on a map. You can spot popular routes, identify where users leave, and discover which paths lead to successful outcomes like purchases. These insights help businesses improve their customer experiences and boost customer satisfaction. Similar to how a traffic analyst stu

Hello everyone, I want to know if it's possible to know what specific metrics are taken into consideration to build the server call graphic. I´ve been reading some of yall questions in here and some of you say that the ocurrences metric can give us a close number of server calls but is there any way that I can know specific dimensions that are part of that ocurrences metric. For example, pages with page views, interactions with page interactions, etc. All of this because my team is working on reducing the server calls we currently have and for this we need to know which dimensions we have to look at. (We have a mobile app).Thanks in advance!

Hi,  I have some questions in regards to marketing channel with organic search.  When we are looking into traffic by Organic Search, we are seeing the top 5 landing page from this channel includes our paid media landing page (url example: www.domain.com/lp/ppc/test?utm_source=google&utm_medium=cpc&utm_campaign=xxxxxx). I have confirmed that this landing page is not indexed on google as visitors won't be able to access it via google search, and this link is distributed on paid media platforms only.  However, when I break down the "organic channel" category, I'm seeing the the paid media LP showing up with high traffic volume. I can't seem to figure out what could be the cause of it as I'm pretty confident that our rule for paid search (priority 1 in processing rules) should capture that. Could anyone please help explain what might be the cause to this? Thank you in advance!  

Hey Everyone, Stumbled upon a specific rule that was firing even when disabled in launch. I looked at the buildInfo and see that turbineBuildDate was last updated in 8/2024.I am struggling to find a way updating the turbineBuildDate which is around 6+ months behind the buildDate.Any leads would be really helpful. Thanks in advance! Best,Anup

Hi everyone,I recently started leading the Paid Ads at a new agency and inherited an account in the midst of transitioning from GA to Adobe Analytics. Initially tried leveraging Google's UTM auto-tagging, but nothing was populating in Adobe; we hardcoded the UTMs to the ad URLs and finally had data populating in Adobe.If the hard-coded UTMs are set up properly, the only idea I have is whether there is an issue with landing page code, which may take this in a different direction. That's because the company was moving away from conversion tracking, and I know they were looking to use eVars, so I'm not sure if having no landing page code could cause this? From our conversations with the company's IT/webmaster, it sounded like they were trying to use Adobe and eVars to avoid having to add tracking code in order to be compliant.CURRENT ISSUEThe problem now is that the ad URLs with the UTM parameters are coming up as referrals and not counting as pageviews. The client's IT rep/webmaster inqu

 I found that CJA APIs don't have audience export functionality, but AEP has an API for exporting audiences. Do I need a CDP subscription to access this API? If not, what are the relevant APIs to share an audience from CJA to Adobe Target?

Hi, We have our mobile app migrated to AEP Mobile SDK (React Native, using Edge Bridge extension as it is required to keep the trackState/Action calls), it was using an old SDK native with Analytics Extension before migration.  As far as I know, Page Events metric is comprised of Custom Links+Exit Links+Download Links, and they always match in the past, but since the SDK migration, number of Page Events is much higher than Custom Links+Exit Links+Download Links, it's about double and sometimes even more. We have no idea what is adding to the Page Events, would like to see if anyone have experience on this situation. Thanks,John 

We'd like to keep the custom rules in Data Collection to a minimum.  A clean data layer can solve that.  What is the best practice for source data in an ACDL implementation?   There are two ways I've seen to set it up:Use a reference file in a cms or data store, that doesn't require a code change to update names.Use the cms to generate the page names automatically based on the navigation hierarchy.Automatically generating names sounds the best.  However there are some issues in our environment which complicate things:To save server calls, we specify which links are tracked.  It really adds up.  (All pages and almost all modals are tracked.)We adhere to a breadcrumb page naming convention (specified by Adobe consulting many years ago).Example - 'mens: shirts: polo'The page titles on our site tend to be inconsistent and vague in areas (updating them is moving heaven and earth - and a potential seo struggle).  That's why we specify the nam

Hi Everyone, I have 100+ internal url to be added to under internal url filter section. Is there any way to bulk upload these many urls instead of manually entering it one by one? Please let me know ThanksGinoop

Hi team, The filter is Created based on the fan include and event Container how does the values differs if we use it like this which one would give the best values to consider on creating a filter 

Our App is available on iOS and android. To enable a consolidated view on relevant figures I'd like to import facts as number of downloads on a daily or hour-bases and others into my report suite.I work mainly in workspace. Customer 'Metro Int.'Thanks in advance for useful hintsChris

Can we add 2 Adobe Launch scripts in the source code our devs are asking with Analytics they are not able to process them when needed in the timing of the different tags, pixels, target. They are suggesting using async calls and AA calls in one instance library and all marketing tools, pixels, tags, etc in another. They ran a page speed report and looked at how timing is affecting and they want to improve the load time. What would be a good explanation to give them to use 1 launch script only?

Hi everyone,I am new to this adobe platform, started learning to grab a job and work on it. I have a question. How can i access the analysis workplace, when ever i try to login it shows only this to me "It seems that your Adobe ID is not linked with your Adobe Experience Cloud solution accounts.Please get in touch with your Org Administrator or Adobe Enterprise Support ". what should i do to learn the analysis. Your insights will be very helpful.Thank you.

Do you know how sequential segmentation works in Adobe Analytics (AA) and in Customer Journey Analytics (CJA)? Not something basic (left) but something more interesting (right). Do you know what happens in this segment using Only After Sequence, plus Exclude, with multiple checkpoints, out-of-order container levels, and an After modifier? Do you know why this is valuable? That sample belongs to a use case to explore a visitor’s next visit after some key event, like an application submission. It returns exactly one visit for everyone who has applied - their next, consecutive visit. It works for the whole dataset, though qualified visitors applied on different days and engaged again at completely different times! There is so much I want to tell you and unlock for you regarding sequential segmentation in AA and CJA! This is the first post of my series Mastering Sequential Logic in Adobe Analytics and Customer Journey Analytics. I’ve specialized in this subject for many years at Adobe. My

Is it possible when a user opens a lightbox that a pageview can be fired from that event? Sounds like a simple question but it would be interesting functionality to enable to see if our lightboxes and pages within those are being viewed or not.

I'm experiencing two issues with a daily data feed export from a global report suite in Adobe Analytics, where I utilize "post_evars" for filtering and querying:Multiple URLs with a post evar for the server value: Filtering by the server's name ("post_server" in the data feed) to isolate data for a specific website is unexpectedly yielding results from other servers. What could explain this behavior, and is there a resolution?Multiple Countries Assigned to Domain Pages: Despite observing correct country mapping in the data layer, the domain pages are being assigned multiple countries. Why is this occurring, and how can it be rectified?

How do you change the default report suite for all users?

Our ecommerce website is getting substantial reports in dataDog logs (831 in the past day) for:ERROR Error: Uncaught (in promise): Error: Identity cookie not found.and ERROR Error: Uncaught (in promise): TypeError: [alloy] [DataCollector] An error occurred while executing the sendEvent command. It does not happen for everyone.Seems to be an issue loading in the adobe launch script or the actual sendEvent - would placing it an async block and adding try catch around the sendEvent call hide / fix the issue?. 

For our current client, we have an Adobe Analytics client-side implementation using Web SDK for web. However, we want to migrate from a client-side to a server-side implementation.What level of changes will be required? Additionally, what existing data and configurations can be reused?I am referring to Adobe's documentation, but is there any specific documentation or tutorial related to migrating from a client-side to a server-side implementation for both mobile and web?Thanks & Regards,Kaushik Ganguly

Hi , Can i get an usage differences between these two setting also can you i have an explanation like how we can utilize these setting usagesAttribution setting usagePersistence setting usage

Hello, we are using Activity Map, and when clicking on a CTA, we want it to capture the href value of the link rather than the button's name. We have employed a dataElement with the Activity Map customizer extension, but it retrieves the entire URL, and we need to exclude parameters from the button's URL. Is it possible to achieve this? Thank you.