Adobe Analytics

Hey All,So... I have an evar dimension with lots of customer classifications in place.  It's a monthly automation/feed setup in data sources that sends about 12 columns/classifications of user/visitor attributes (think like customer account data).  I found out that this automation is missing some important classifications for our customers, so I want to do a manual import of about 5-10 more classifications.  Does anyone know if this can break the automated data sources data that is coming in?  Curious because whenever you create new sub-classifications or sub-dimensions, it updates the template for that evar (with about 5-10 more classifiations).  I wasn't sure if it will mess up the template for that evar for data sources and hope this makes sense!  When I do the classificaiton import manually, I'll leave all the other columns blank (existing/older classifications) so it doesn't touch any of those and overwrite by accident.  That said, I just wasn't

Hi everyoneI've been using adobe analytics as well as adobe campaign. I can visibly see a difference in opens/clicks count in analytics compared to adobe campaign. I thought its because the data does not update in real time, but it seems thats not the case. Any insights on this please..

We would like to know what % of users have enabled ad blockers and capture that % in Adobe Analytics so that we know if they saw a particular script or not. Is there a way to track this is adobe analytics in a custom dimension (evar/prop)?

Hello! I am trying to create a report in Adobe Analytics for SEO performance and I was wondering if tracking Entry Page dimension with Visits, Bounce Rate and Time Spent per Visit is it more accurate than tracking Page Name dimension with Visits, Bounce Rate and Time Spent per Visit. I am looking only at Organic Search Marketing Channel and only at specific pages (they need to contain specific words) - for these purposes I have created 2 segments. However, is it better/accurate to track Entry Page or Page Name?

Hi, I can't create a Classification for Download links since that "Dimension" does not appear in the dropdown list. How can I solve this? Thanks!  

NoteIn part one of this series, I provided the reason why you would want to prevent collecting data from bot traffic and described the basic process on how to do so.   This article provides a solution that helps you identify spam-like activity on your site that isn’t explicitly recognized as coming from a bot but nevertheless is worth blocking because of its useless nature.IntroductionMany clients that Adobe Consulting has worked with over the years have noticed web traffic patterns that could not be identified as explicit bot activity yet appeared robotic "enough" to warrant a second look. In many of the cases, the patterns showed normal looking "users" that would continually (and very quickly) hit a page over and over and over again to the point where they would generate thousands(!) of server calls without any recognizable reason for doing so.  In response, my Adobe colleague, Jeff Branson, produced an ingenious solution to this problem and called it the Hit Governor.

Hello,I am automating the pulldown of various Adobe Analytics elements through "https://analytics.adobe.io/api/" API calls. I noticed a few weeks ago that I started to get "Too Many Requests" errors when running the pulldown script.I saw a previous post here: "https://experienceleaguecommunities.adobe.com/t5/adobe-experience-platform/api-error-429-too-many-requests/m-p/668236#M4443" that states that the issue may be related to a certain threshold on calls allowed to be made within a certain period of time. I can guarantee that I am not making many calls per minute in this script. The script is making an API call to Adobe Analytics about every 10 seconds.Has there been an update to the amount of calls allowed to the API within a window of time? Is there a way to modify the amount of allowed API calls?

  Introduction This blog post explores the data egress cases offered by Adobe Experience Platform (AEP) and Customer Journey Analytics (CJA). We'll examine each option's diverse functionalities, providing you with a clear understanding of their capabilities. We'll also analyze the strengths and potential limitations of each method, empowering you to make informed decisions when selecting the most suitable egress option for your specific needs and requirements. Our comprehensive review examines a broad spectrum of factors, including data processing capabilities, integration potential with external systems, scalability for handling large datasets, and user-friendliness of extract initiation. By thoroughly exploring these aspects, we aim to provide you with a robust framework for evaluating and comparing the diverse egress options available within AEP and CJA. To provide an up-to-date comparison of the various AEP and CJA data egress options as of May 2025, here's a summary matrix

Thank you for joining our Tech Session! Here are some additional resources to aid you in your migration journey: Data Variable Mapping  XDM Variable Mapping  Configure top and bottom of page events in Web SDK Customer Journey Analytics (CJA) Implementation - A must watch summit presentation! What goes into designing an XDM Schema?  Migrate from AppMeasurement to the Web SDK Migrate Target from at.js 2.x to Platform Web SDK Migrate from Analytics mobile extension to Adobe Experience Platform Edge Network  Migrate components and projects from Adobe Analytics to Customer Journey Analytics Set up consent with Platform Web SDK  Adobe Experience Platform Edge Network API (1.0.0) (Edge API similar to the Analytics Data Insertion API)  

I'm trying to create a segment of Top 25 users with the most page views for a specific company.  I've used the Visitor definition and the company in the segment and specified the number of Page Views going by what I see when I look at users for this company.  However the results that are pulled in are not the users with the most page views, what am I doing wrong here?   ResultWhat it should be (+ extra rows not in screenshot) 

Hello - We see at times that the click actions dont trigger/call is failed when the click generates a new URL which triggers a page load call. The reason that happens is next page loads too fast without the click call actually triggering.  Is there a way to trigger the click call for those actions as well? How can we trigger the click call even though the user action generates a new URL which leads to a page call? Please advise if there is any way we can trigger the click call .

Here's a puzzle. I have a product order containing two products that occurred in late November just now showing up in reporting over 6 months later. An eagle-eyed director caught that two products that changed skus last February showed up in reporting today. Coincidence that an order with "old" skus suddenly appeared today? The order was placed in November and shipped out in December according to our eComm platform, but Adobe Analytics somehow didn't report on the order when it happened. I've waited a few hours before reaching out to Adobe support and this forum in hopes that the issue would resolve itself.Have anyone experienced this? What could be the root cause? Is there a way to audit if this has happened previously or is an ongoing issue? Thanks in advance!

Hi, Is there a way i can see what is the impact of AI/chatgpt search?Can i see when there is an ai-agent visiting the website?

Hi,I am still trying to visualise and heading around myself how we can identify new bots using alert? We have dedicated variable called eVar1 to capture the IP address details.Business would like to know if there any abnormalities occurred for application start event. In everyday life, business or data analyst difficult to spend time for analysis the data whether those ip’s are real or bots. Instead business would like to get an alert on by email if any new bots triggered, so that analyst or business and go back to check the data what’s going on with particular IPs and then apply gatekeeper to stop fake numbers. We have an assumptions for daily/weekly numbers by average.addition to that would like to report Current week vs previous week // current day vs previous day where to see whether application start numbers inflated compare to previous day or week. Any inputs how we can address this

Hello,I'd like to create a segment where three events occur within a given time, but non-sequentially. It seems that if I want to add time-bound parameters, I have to add a then condition, but I really don't care which order they go in. So it could be:[ Event A, then Event B, then Event C ]  occur within 1 minute OR[ Event B, then Event C, then Event A ] occur within 1 minute OR[ Event C, then Event A, then Event B ] occur within 1 minute...and so forth Typing these questions out, I'm realizing I may have answered my own question. Should I just make a separate condition for each combination? 

Hello everyone,I'm coming to this forum with a quick question. Is there a way to natively identify users coming from Google via an AI Overview link? I notice that the default referrer for these visitors is Google, so they are categorized under natural search, which is not optimal. Since these links are sponsored by AI, is there a way to distinguish them from true organic traffic?Thank you.

Dear Community, The company I work for currently has several email senders configuered in Adobe AJO, this is due to the fact that we are a multibrand company, in addition to different communication purposes - invoicing messages are sent from financial subdomains, whereas CRM messages are sent from relationship subdomains; in addition, we also use AJO for HR internal communication with employees, using one subdomain, but three different email senders. This said, is there a way we can add the email sender and/or subdomains in CJA reporting? I am aware we can use derived field to perhaps achieve the same results, but having the sender/ subdomain in the data view would make life a way easier. I have checked both ajo_message_feedback_event_dataset and ajo_entity_dataset, but did not find any information about the email sender in them. Does anybody know how to add it in CJA? All the best!Filipe C. Freitas

Hi Community,If there is any API extension package available for the Adobe Client Data Layer (ACDL). If anyone has information or recommendations, I’d greatly appreciate your insights.ThanksKaruppiah

Hi everyone,I’m trying to set up a sandbox or demo account for Adobe Analytics via this link: https://business.adobe.com/resources/adobe-analytics-sandbox.html#roll-up-your-sleeves-and-explore-analysis-workspaceI’ve submitted the request form a few times, but I haven’t received any confirmation or follow-up email with access details. Has anyone else experienced this? Am I missing a step or doing something wrong?Any help or advice would be greatly appreciated!Thanks in advance 🙏

Hello, How do we set list variables for a mobile application given that we are using context data and processing rules? Thanks

Hi there, Just wondering if there's any official time expectation on when a file is uploaded via Data source FTP upload, versus via Data Insertion API. For example, if I upload a file / submit through Data Insertion API, how long can I expect to see the data show up in AA reports? Thanks. 

In the digital age, having a deep understanding of your customers’ journey is essential. Adobe Customer Journey Analytics (CJA) enables businesses to connect, analyse, and act on data from all customer touchpoints in real-time, making it easier to make data-driven decisions. Let's explore some of the most impactful features of CJA: Unified Cross-Channel AnalysisCJA connects various data sources—web, mobile, CRM, call centers—into one seamless view. With a unified dataset, businesses can understand customer behavior and gain deeper insights into their journey across different platforms. Freeform Analysis for FlexibilityCJA’s Freeform Analysis allows users to drag and drop data into customizable tables, charts, and segments. It’s a flexible and intuitive workspace that lets you build custom reports with ease. Data Views and Schema FlexibilityCJA allows users to create tailored Data Views, offering flexibility to structure data according to specific business needs. Teams can customize di

Hi,I would like to determine the duration between a user viewing the product section and subsequently clicking on the product card, assuming that both the product section viewed event and the product card click event are being captured. The objective is to calculate the time difference between these two events. Could someone kindly advise on how this can be accomplished within CJA?