Can't trash proofs in proofing HQ | Community
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JustinWa2
Level 4
January 27, 2025
Question

Can't trash proofs in proofing HQ

  • January 27, 2025
  • 1 reply
  • 372 views

Hello!  

 

I have a system admin that is unable to delete a proof in proofing HQ. Every time they try they receive the following message (screenshot attached): You have no permissions to delete 1 items.

 

Anyone know why?

 

Thanks!

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1 reply

skyehansen
Community Advisor and Adobe Champion
January 28, 2025

we’ve noticed a few users who have duplicated accounts and are signed in with their account that has no access. Has this somehow happened to your user?