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Would you use mailto: hyperlinks if that was a supported protocol in the Hyperlink attribute on a descriptive text field?


Level 10
Level 10

Long story short: We want to be able to take advantage of the capability to make descriptive text in a custom form clickable, and point to a hyperlink. Workfront already does that, but for some reason it only supports http:// and ftp:// protocols.

We want mailto: to be a valid protocol, so we can create rich hyperlinks that automatically launch a user's email client and populate a message with to:, subject:, and body: pre-filled for the user.

It should be an easy fix for the engineering team to indicate that mailto: is a valid hyperlink format in that field's validation rules (the browser does the rest of the work), but Support informs us that it will only be made possible via the Innovation Lab route.

Therefore, I am kindly soliciting support for this already-submitted idea.

Thanks in advance for your consideration and votes!


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