Workload Balancer Not Calculating Correctly | Community
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ElliotLeson
ElliotLeson
July 14, 2023
Question

Workload Balancer Not Calculating Correctly

  • July 14, 2023
  • 1 reply
  • 616 views

Is anyone having issues with the Workload Balancer not calculating correctly when you make updates directly in the WLB?

My instance is having hit and miss issues. In some cases, the team types in a number, hits save and the number changes to a different number.

I submitted a ticket to Workfront yesterday, but no answer and not post on Global issue/bugs.

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    1 reply

    VicSellers
    Community Advisor
    VicSellersCommunity Advisor
    Community Advisor
    July 14, 2023

    Hi @elliotleson - Is it reverting back to the previous number? If so, I've had similar issues before (granted in other parts of the system) and it was because the user didn't have the correct permissions to edit the object (but it looked like they could, changes were able to be made, it just didn't allow for saving). Just a thought!

      ElliotLeson
      ElliotLesonAuthor
      July 14, 2023

      Hi @vicsellers I appreciate the repsone.

      Unfortunately no, it does not change back to the original number, it just changes it to a different number completely.

      Even when I log in and make updates. And it is not on every user and every task, which leads me to beleive there is a bug.

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