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SOLVED

Workfront Stuck on "Generating Proof"

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Level 1

Is anyone else having issues with Workfront getting stuck on "generating proof"? 

 

My proof will upload but it will stay stuck on "generating proof" and never show up, the wheel will keep spinning. I've tried the "upload document" workaround and that won't work either, it will get stuck with I try to convert it to proof

 

 

1 Accepted Solution

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Correct answer by
Community Advisor

It might be tied to the outage reported with proofing.  https://status.adobe.com/

 

KellieGardner_0-1712347024751.png

 




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4 Replies

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Correct answer by
Community Advisor

It might be tied to the outage reported with proofing.  https://status.adobe.com/

 

KellieGardner_0-1712347024751.png

 




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Level 1

Ah, thank you. Do you know how long it will be down for by any chance? 

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Community Advisor

unfortunately, I don't know. I'm just an end user waiting for an update. You can subscribe to issue on the status page and it will update you when it's resolved.