Workfront Stuck on "Generating Proof" | Community
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JessicaMa13
April 5, 2024
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Workfront Stuck on "Generating Proof"

  • April 5, 2024
  • 1 reply
  • 1154 views

Is anyone else having issues with Workfront getting stuck on "generating proof"? 

 

My proof will upload but it will stay stuck on "generating proof" and never show up, the wheel will keep spinning. I've tried the "upload document" workaround and that won't work either, it will get stuck with I try to convert it to proof. 

 

 

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Best answer by KellieGardner

It might be tied to the outage reported with proofing.  https://status.adobe.com/

 

 

1 reply

KellieGardner
Community Advisor
KellieGardnerCommunity AdvisorAccepted solution
Community Advisor
April 5, 2024

It might be tied to the outage reported with proofing.  https://status.adobe.com/

 

 

    J
    JessicaMa13Author
    April 5, 2024

    Ah, thank you. Do you know how long it will be down for by any chance? 

    KellieGardner
    Community Advisor
    KellieGardnerCommunity Advisor
    Community Advisor
    April 5, 2024

    unfortunately, I don't know. I'm just an end user waiting for an update. You can subscribe to issue on the status page and it will update you when it's resolved. 

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