Why does timesheets shake violently when the browser is fullscreen on a large display? | Community
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J
JamesAf1
Level 2
February 2, 2024
Question

Why does timesheets shake violently when the browser is fullscreen on a large display?

  • February 2, 2024
  • 4 replies
  • 1691 views

Every time I open workfront and go to timesheets on my windows 11 pc using Google Chrome, it appears to shake violently. 

It looks like the 2 scrollbars keep appearing and disappearing. It occurs until I change the width of my browser to around 50% of my monitor width.

It's been happening for a month or 2.  It's a very distracting UI bug, that I hope someone is going to fix.

 

I have attached a couple screenshots of what keeps switching, between 1-small_scrollbar.png and 2-full_screen_scrollbar.png.
It seems like it can't decide whether to use the fullscreen browser scrollbar or the one for the timesheet table.  Please fix this, so I don't get epilepsy.  3 months ago the site didn't used to do this.  There was some change pushed out that broke this.

    4 replies

    skyehansen
    Community Advisor
    skyehansenCommunity Advisor
    Community Advisor
    February 3, 2024

    Is your browser zoomed in or out (i.e. browser zoom is not set to 100%)?

    J
    JamesAf1Author
    Level 2
    February 3, 2024

    The browser isn't zoomed in at all.  It's set to 100%.

    I checked my display resolution settings, in case that helps.

    3840 x 2160 with a scale of 175%.

    skyehansen
    Community Advisor
    skyehansenCommunity Advisor
    Community Advisor
    February 3, 2024

    If you've cleared your cache and cookies, and this does not get rid of the shaking, I would suggest you submit a case to Workfront Support. They're more likely to fix it if it's not a zooming issue.

    KellieGardner
    Community Advisor
    KellieGardnerCommunity Advisor
    Community Advisor
    February 5, 2024

    I've noticed it before in the resource planner. It's definitely something to do with a script running in the background or something. I've honestly just ignored it hoping it would get better and I haven't seen or noticed it in a while so it likely comes and goes. A support ticket is your best option to get it resolved or help troubleshoot it.

    J
    JamesAf1Author
    Level 2
    February 6, 2024

    Thanks for the tips everyone!  I tried logging into workfront from a different computer and didn't run into that issue at all there, so I think it's something to do with:
    1. Either Javascript running some custom script that I assume is deciding whether or not to display one of the 2 scrollbars (I'm assuming it's the fullscreen one).

    2. CSS breakpoints for responsive design aren't configured quite properly for every resolution/zoom scale, i.e. with responsive design webpages look a little different at different resolutions, so users will get a custom-tailored experience that will make the best use of their screen real-estate based on their screen size.

    skyehansen
    Community Advisor
    skyehansenCommunity Advisor
    Community Advisor
    February 6, 2024

    I'm not sure if you know we're all customers like you. If you want this looked at, probably would be better to submit a case to Support.

      J
      JulieGe3
      February 10, 2025

      I am having the same issue on only one report screen that I use often. 

      J
      JamesAf1Author
      Level 2
      February 11, 2025

      I switched to a Mac at work and no  longer face this issue. I think this might be a windows setting that affects this (scaling text for monitor size). You could try changing that and it may fix the issue, or try zooming in or out Ctrl + (to reset to 100%, it Ctrl 0).

       

      https://support.microsoft.com/en-us/windows/change-the-size-of-text-in-windows-1d5830c3-eee3-8eaa-836b-abcc37d99b9a

      -JC
      -JC
      Level 6
      February 20, 2025

      For what it's worth, I get screen "bounce" frequently within the Workfront UI if I'm at 100%. If I change to 110% or 90%, it stops bouncing. Very frustrating experience.

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