When I convert an Issue/Request to a Project, I am not showing as the owner - why? | Community
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J
JAMIEDE
Level 2
February 5, 2025
Solved

When I convert an Issue/Request to a Project, I am not showing as the owner - why?

  • February 5, 2025
  • 1 reply
  • 704 views

My colleagues are having trouble and I can't figure out what is going wrong. When I convert to Project, I am always named the owner of the project. For some reason, when they convert them, they are NOT recorded as the owner, the person who loaded the Issues/Requests to Workfront is recorded as the owner and they need to manually change it each time. Is there something I am missing?? 

Best answer by KellieGardner

Are you using templates when converting the requests to projects? Check the template they are using to see if that user is the template owner. 

 

Template Owner = Project Owner.

1 reply

KellieGardner
Community Advisor
KellieGardnerCommunity AdvisorAccepted solution
Community Advisor
February 5, 2025

Are you using templates when converting the requests to projects? Check the template they are using to see if that user is the template owner. 

 

Template Owner = Project Owner.

J
JAMIEDEAuthor
Level 2
February 5, 2025

Oh really?!? Is there a way to make that not happen? We have various templates for many different projects. I want the converter to be named the owner of the project. Is that a possibility? Because when we convert, we convert using a template... 

Richard_Carlson
Community Advisor
Richard_CarlsonCommunity Advisor
Community Advisor
February 5, 2025

You can also create a template which assigns a specific person or role to any position of responsibility within the project.  Owner, Stakeholder, Resource Manager, you can assign specific tasks, etc.

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