What is your day like as a Workfront System Administrator? | Adobe Higher Education
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Level 5
July 10, 2018
Frage

What is your day like as a Workfront System Administrator?

  • July 10, 2018
  • 17 Antworten
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Hey Admins, I am curious to learn how much time do you spend on daily bases to support Workfront and what are some of the most common things you do in Workfront as a System Administrator? If there are Group Administrators who support you, please mentioned that as well. Anna ANNA GRIGORYAN Group Product Manager Workfront
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17 Antworten

Level 4
July 12, 2018
Much like Darcie, I'm both the system admin and our creative team's project manager. I manage the workflow of every project that comes through our team. So, most of my day looks like this: Request intake - reviewing supplied information Project conversions Resource allocation/assignments Proofing (creative only) Production coordination Manage freelance business relationships System admin functions I'm working on a roadmap for additional things that I'd like to roll out - including new features...or old ones...like fully utilizing the resource management function of WF. It takes some time when play a dual role, but we're coming along! Brandon Hamm Bravo Group
Level 7
July 12, 2018
@Anna Grigoryan Custom forms and reports are usually created by me. I don't get a lot of call for changes to custom forms, though I'm starting to get more calls about reports as more users start to tire of entering data in Workfront while also maintaining separate spreadsheets for status calls. We're relaunching our internal WF training, so I hope this is something more users learn how to do on their own eventually. Anthony Pernice Healthcare Consultancy Group
Kelly_Wehrmann
Level 9
July 12, 2018
We have 2 System Admin. Our day pretty much was covered by feedback from @Narayan Raum and @Skye Boardman one other thing that we do is check various exception reports to ensure the data integrity for reporting (ensuring custom forms are attached, fields for critical reporting is accurate, etc). Admin Kelly-Wehrmann SSFCU
Level 9
July 12, 2018
90% of my day is spent utilizing Workfront. Creating or modifying reports. Creating or deactivating user's. Updating work tasks that are assigned to me. Creating projects. Teaching new user's how to utilize WF. Fielding questions about WF. Opening enhancement requests on questions that are limitations as of today. Creating or modifying custom forms. Downloading or uploading or moving documents. As the workfront system administrator - I live in workfront all day long. Benetta Perry APS
Level 10
July 16, 2018
Most of my time is spent (at the moment) working on supporting and enhancing integration, and BI reporting outside Workfront. Admin within Workfront is usually related to helping people with reports, recovering deleted tasks and projects, training users, and creating and deactivating users....which brings me to one of the most simple improvements you could make to Workfront: Workfront already has a 'New from Selected User' option when creating new users. This is a great feature, however normally the workflow is that you think "I need to create a new user as a copy of Sarah Smith". You then have to go to the People tab, and scroll down to find Sarah. You get to the end of that page and realise that she is on one of the other page tabs so you have to choose to view all, or apply a filter to find Sarah and then create your new user. It would be much better from a workflow point of view if you could search for Sarah Smith in the system search, then from that user's page click a button - e.g. "Clone User". David Cornwell
AnnaGr1Autor
Level 5
July 16, 2018
Thank you all for the detailed responses and educating me on what are our Admins spend their times on! We appreciate all of your hard work that you do on daily bases to ensure users at your organisation have positive experience with Workfront and are setup for success. Cheers, Anna ANNA GRIGORYAN Group Product Manager Workfront
Level 9
July 16, 2018
Been away for 3 weeks, so posting late. I would say about 80% of my time is spent on Workfront Systems administration - it includes improving processes on Workfront and automating more and more day to day stuff via coding and api. Also when new things are implemented on Workfront, that's when we stress test things and think about the impacts to our users and if we don't like the impact, think of ways to minimize the effect on our users. Most of the things I do have already been discussed by the other admins. Regards. Polly Co