What happened to the Issues UI in the New Experience? | Community
Skip to main content
H
HowardWi1
Level 3
July 14, 2020
Question

What happened to the Issues UI in the New Experience?

  • July 14, 2020
  • 4 replies
  • 767 views

Trying to migrate some employees who live and breath in the native Issues UI in the former UI but I can't see it in the new UI. Help!

    This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

    4 replies

    A
    AdinaPi1
    Level 9
    July 14, 2020

    Do you mean the issues tab that is on the project? That is now on the side menu:

    If you previously had a custom dashboard for issues, you can add that to the new layout template for them to see.

    H
    HowardWi1Author
    Level 3
    July 14, 2020

    That's it, but I don't see it, and it's not an option for me to toggle on in the Layout manager.

    A
    AdinaPi1
    Level 9
    July 15, 2020

    Not sure if this helps, but here is a screenshot of the layout template where you can hide or show the Issues option.

    Another thing to check is if someone changed the terminology of the issue object on your layout template. Check for that here:

    H
    HowardWi1Author
    Level 3
    July 15, 2020

    I see what you mean, but neither Issues nor it's redefined term of Assets is there. I don't have the option at all.

    Could this be a toggle somewhere in Workfront's own land of admin panels? Because I'm a system admin on our instance, and I don't have this option.

    D
    Adobe Employee
    DustinMaAdobe Employee
    Adobe Employee
    July 15, 2020

    Hi Howard,

    To troubleshoot this, I recommend removing your layout template from your user, logging out, logging back in, and confirming the Issues menu button is there.

    If it isn't, make sure you don't have to click "More" at the bottom of the list.

    Thanks!

    Terms & ConditionsAccessibility statement

    Loading footer...