We are experiencing issues with our sandbox. The navigation banner at the top is not being displayed and it is showing an error message. Has anyone else had this issue today?

[CrystalWe]

Error message displayed is:

Lets try that again - Whoops! Something went wrong. Please contact Workfront so we can figure out what went wrong and fix it.

[kynabaker16]

Hi Crystal,

Are you still experiencing this issue? I can get support to take a look if you are!

Kyna

[CrystalWe]

Hi! Yes, I am still having issues with the sandbox. Any help would be appreciated!

[CrystalWe]

[kynabaker16]

Hi Crystal,

I just wanted to close the loop here that we did get you in touch with our support team to help figure out what is going on. I hope that helped!

Kyna

[CrystalWe]

Kyna, can you tell me who was going to reach out to me? I have not talked to someone as of today. I wanted to make sure I have not missed an email.

[kynabaker16]

Hey Crystal! We had our support team create a ticket for you on March 3, so sadly it looks like you might have missed an email? Case 00247960 if you can search for your cases and find it that way. They're ready to help! You can also call the support team directly if you want. 844-306-4357.

Kyna

[CrystalWe · Accepted solution]

Kyna,

I did see an email from WF Support on the 4th. I have gotten with our IT team and this has now been resolved. Thank you for following up with me!

[kynabaker16]

Wonderful! I'm so glad it got resolved. Thanks for being part of the Workfront community!