User Group Follow-up (July 21, 2020) - Onboarding & Adoption | Community
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KristinFarwell
Adobe Employee
KristinFarwellAdobe Employee
Adobe Employee
July 21, 2020

User Group Follow-up (July 21, 2020) - Onboarding & Adoption

  • July 21, 2020
  • 4 replies
  • 1756 views

The purpose of this thread is to continue the conversation from the Workfront User Group on the topic of Onboarding & Adoption on July 21, 2020.

Many thanks to everyone who came to our virtual meetup! Special thanks to @Erica Foisy‚ from Integrate who shared their journey with onboarding during their initial implementation and guidance for ongoing adoption.

As promised, attached is a PDF of the presentation, and you can watch the recording here.

Do you have any outstanding questions? Anything you didn’t get a chance to ask or that wasn’t discussed? Or have a resource you want to share as a follow-up? Leave a comment below. (Pro Tip: “Like” this thread to be notified as people reply.)

You can find the schedule for all upcoming User Groups on the Events page on Workfront One (one.workfront.com/events). You can also follow the “Events” topic if you want to receive notifications any time a new event is posted.

Thanks again. If you have any feedback (good or bad), please don’t hesitate to reach out. You can leave a comment below, direct message me here on Workfront One, or send an email to usergroups@workfront.com.

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    4 replies

    E
    EricaFo
    Level 4
    July 21, 2020

    Hi Everyone,

    Thank you for the time and allowing me to present our experience with onboarding and adoption. I have attached the Workfront Pulse Check that we sent out (we did customize this to things that the teams were taught).

    I would love to connect with anyone who has additional questions, feedback, or just want someone to chat with.

    Thanks,

    Erica

      J
      JezAk
      Level 2
      July 23, 2020

      Hey @Erica Foisy‚

      For the knowledge base, did you use Microsoft Sharepoint - Wiki, to build your pages?

      Thanks!

      Jez

      E
      EricaFo
      Level 4
      July 23, 2020

      Hi @Jez Akali‚ - We tried using Sharepoint pages at first but found that it was a little difficult and restrictive for us. We are using Confluence (Atlasssian/Jira tool). We found Confluence to work better for our teams since other departments use Confluence as Knowledge Base centers. It looks like Anthony has a similar setup using Sharepoint so it might just come down to what ever is easier for your teams and what tools/systems you have available and use.

      We have our pages organize by team since they all use Workfront in different ways.

      We have the training videos right on their pages so they can watch the trainings from this page and dont need to navigate to a new page.

        E
        EricaFo
        Level 4
        July 21, 2020

        I also mentioned that there is a project template to help with the transition to NWE. I have attached it here for anyone interested (you should be able to import this as a project using "Import MS Project".

          KristinFarwell
          Adobe Employee
          KristinFarwellAdobe EmployeeAuthor
          Adobe Employee
          July 21, 2020

          Hi all - as promised, here is a link to the recording of today’s session:

          PLAYBACK: Workfront User Group - Onboarding & Adoption - July 21, 2020 (33 minutes)

          imgrund
          Adobe Employee
          imgrundAdobe Employee
          Adobe Employee
          July 21, 2020

          Hi Everyone - for some of you I was talking about the 5 minute video I created to introduce Workfront to new agencies or business units who are thinking of joining our Workfront instance. Here it is: https://vimeo.com/417216789/9ed52dc1f8

          Also, here is the Alignment Arrow that we use at FCB for deployments. There is a lot we do before we even get to Workfront configuration.

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