Updates from Requests are not Carrying over to Projects when Converted

[MargretteBoyer]

Hi all, 

Is anyone experiencing this issue?

Updates are not carrying over to the project when converted?

[KellieGardner · Accepted solution]

Based on documentation, this should copy over when converting issues to projects. 

• Issue comments are also copied to the task or project converted from the issue, but tagged users will not transfer.

Overview of converting issues in Adobe Workfront | Adobe Workfront

Might be worth a support ticket as it sounds like it's a bug. 

[Sven-iX]

Learn something new every day! Thank you for the link, Kellie.

[Lawson02]

I don't know if your issue is related to mine but my comments are showing up ~1 hour late on the project. When we caught this issue, it was semi-related to our scenario that converts issues to projects.

Phantom Note Updates 

[Sven-iX]

@Lawson02 @MargretteBoyer  - did the issue get resolved?

[Lawson02]

Nope, seems to be a problem with updates being delayed when they are created in the API. Support says that they are working on it but don't have any current updates.