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JlangCRS
Level 2
September 18, 2024
Question

Tasks show 'ready to start' but status is 'not ready'

  • September 18, 2024
  • 1 reply
  • 433 views

 Our team uses the current work list to manage the tasks that they complete in a day. Lately they have noticed that tasks that show "READY TO START" in the left column are not actually ready, as noted in the status in the right window. This is causing quite a bit of confusion for the team. Has anyone else noticed this? 

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1 reply

lgaertner
lgaertner
Level 9
September 18, 2024

Hello Jlang,

 

"Not ready" is not a system default label for a task status. So you will need to check, what this status equates with. 

It can be a custom status, which was added to your system or one of the default statuses, which just was renamed.

So, you will need to find out, what your company defined as "not ready" on status level.

To find the statuses, you have to go to Setup -> Project Preferences -> Statuses -> Tasks or, if your are working with different statuses on group level go to Setup -> Groups -> specific Group -> Statuses -> Tasks.

 

By default the Start Task button is shown for tasks, that fulfil the requirements described here.

 

Regards

Lars

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