Task Reordering

Hey, all, Thanks for highlighting this problem here. We've received the ticket and the team is working on a fix. We'll patch it ASAP. Thanks! Lilit Lilit Mkrtchyan Workfront

I just had this issue here. I was able to reproduce it/make it stop by ensuring the tasks were in task number order. In the past, no matter how your tasks were sorted, clicking the add new task button would add a task to the bottom of the list, now for some reason, it will add it somewhere in the middle if NOT sorted by task number(based on what I saw). If you DO sort by task number, the add new task button works as designed and adds a new task at the bottom of the list. This is definitely catching my users off guard as they are used to just relying on the add new task button to work a certain way. And, in very complex projects with lots of subtasks, tossing a new one in the middle can create a LOT of challenges to fix. Alison Wells, MBA Senior Business Analyst Corporate Information Systems Business Systems Group Community Administrative Support Building (CASB) 2530 Divisadero St, Fresno, CA 93721 Office: (559) 459-7008, Internal: x57008 Cell/Pager: (559) 287-6800 - WARNING/CONFIDENTIAL: - This email, including attachments, may contain information that is privileged, confidential, and/or exempt from disclosure under applicable law (including, but not limited to, protected health information). It is not intended for transmission to, or receipt by, any unauthorized persons. If the reader of this message is not the intended recipient you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you believe this email was sent to you in error, do not read it. Reply to the sender informing them of the error and then destroy all copies and attachments of the message from your system. Thank you.

Has anyone noticed/verified if this happens when you do a "Insert Task Above" or "Insert Task Below"? I never click at the bottom to add a task. Jason Maust McGuireWoods LLP

I've used that as the work around and it woks fine. It makes the Add tasks link useless. Mark Hahn SEI Investments Company

Hi Lilit, Has the patch gone in? I have a user who is experiencing tasks jump around. Thanks! Jennifer St. George State Accident Insurance Fund Corporation

Hi, Jennifer, Yes, we have patched fixes for the task order problems mentioned in this thread. If you see a problem with task orders now, can you please submit a ticket to support with more details so we can troubleshoot it further? Thanks! Lilit Lilit Mkrtchyan Workfront

Hi - there is still one issue that is pending (Case 24712 Lilit) where if the user uses the tab key to indent (instead of using the indent button), the numbering is gets messed up still. Not sure if this is what your users are doing, Jennifer. :) Anthony Imgrund FCB

I will check on that, thanks Anthony! Jennifer St. George State Accident Insurance Fund Corporation

Hi I've had a couple of users report the same issue after attaching templates in that tasks appear on the wrong order, i.e. they are being swapped around. Is this also being looked into? Has anyone else experienced this? I have raised a ticket but this is still being investigated but sounds to me that it's connected to this issue. Thanks Louise Louise Reynolds Premier Farnell Senior Global Marketing Workflow Specialist