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AlexandraDu4
November 15, 2024
Question

Side scroll bar

  • November 15, 2024
  • 2 replies
  • 753 views

This week, I noticed a glitch with Workfront. The side scroll bar on every page I am on in WF consistently appears and disappears repeatedly. This causes issues with trying to view anything or select a link. It will shift everything on the screen. It is even worse when viewing dozens of comments in a proof. I have tried refreshing and updating. I use Google Chrome, but I do not have this issue on any other website, only Workfront.

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    2 replies

    ChloeWY
    ChloeWY
    Level 6
    November 18, 2024

    I haven't had this specific problem, but I wonder if it's related to your page zoom.  I've had Workfront do weird things when I'm using a zoom other than 100%.

    H
    HeatherHa8
    November 18, 2024

    I have had the same problem for the past few days, and I think I may have fixed it!

     

    I'm not entirely sure the issue is solely a Chrome problem since, like you, it only happens in my WF tabs but this is what I did:

     

    1. go to chrome://flags

    2. find and toggle the 'Smooth Scrolling' feature to "Disabled"

    3. relaunch Chrome to see if the issue is resolved

    --  if not --

    4. go back to Chrome Experiments

    5. find and toggle the 'Fluent Overlay scrollbars' feature to "Enabled"

    6. relaunch Chrome

     

    I did the first three steps last Friday and the glitching scrollbars went away... until this morning, hence step 5. You may not need to, but I also enabled 'Fluent scrollbars.'

     

    I hope this helps!

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