Sharing documents and/or proofs with external users while using SSO | Community
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bsedlack
bsedlack
Level 5
June 20, 2018
Question

Sharing documents and/or proofs with external users while using SSO

  • June 20, 2018
  • 3 replies
  • 776 views
Do you have SSO set up? If so, do you share: Documents with users external to your company? How do you get this to work for these external users? Proofs with external users? Does this change the SSO requirement or user experience because the URL is different? We currently also have setup so we "Require external users to register with a password" so that we can track who has access and adds feedback to proofs. And what about when it's a brand new external user who has not registered? Our requesters are the ones who may opt to share documents with external users so we don't get to have any conversation with them before they try and ultimately fail to get into the system or see the proof. Thanks! Barbara Sedlack BMO Financial Group
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3 replies

J
JeannieHa
Level 2
June 21, 2018
We have SSO and are using SAML 2. For our vendors or individuals that work remotely we were able to turn off SSO by going into the individual accounts and unchecking the "force use of SAML", then you'll need to give them the SSO bypass login which should be [your subdomain].my.workfront.com/login Cheers, Jeannie Hart Production Manager II, Creative Studio CAMBIA HEALTH SOLUTIONS 200 SW Market Street Portland, OR 97201 jeannie.hart@cambiahealth.com 503-225-4915 IMPORTANT NOTICE: This communication, including any attachment, contains information that may be confidential or privileged, and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, you should delete this message and are hereby notified that any disclosure, copying, or distribution of this message is strictly prohibited. Nothing in this email, including any attachment, is intended to be a legally binding signature.
bsedlack
bsedlackAuthor
Level 5
June 21, 2018
Thanks @Jeannie Hart We do know about the /login direction. Our issue is this direction will never make it into the hands of an external user. They'll click the link in the email and receive an error message and that is likely where their attempt will end. External users are engaged by our requesters, who are many and are not dialed in to system quirks. Barbara Sedlack BMO Financial Group
J
JeannieHa
Level 2
June 22, 2018
Hello Barbara, all of our vendors have been able to loggin successfully through the bypass, but you have to uncheck the "Only Allow SAML 2.) Authentication" in each vendor/contractor's profile. IMPORTANT NOTICE: This communication, including any attachment, contains information that may be confidential or privileged, and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, you should delete this message and are hereby notified that any disclosure, copying, or distribution of this message is strictly prohibited. Nothing in this email, including any attachment, is intended to be a legally binding signature.
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