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AaronAr
June 21, 2023
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Setting up Single Sign On

  • June 21, 2023
  • 1 reply
  • 1095 views

I'm having an issue setting up single sign on between Salesforce and Adobe Workfront. I'd like to seamlessly login to Salesforce and move to Adobe Workfront using SSO. The configuration seems to be correct on the Salesforce side but I'm not sure what connection or information is missing from in Adobe Workfront. I keep receiving the attached error but im not sure why. If anyone has experienced this same thing or can assist with this configuration please let me know, thanks!

 

 

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Best answer by Richard__Carlson

Single Sign On is a corporate level authentication system which sits above all of the apps, it has nothing to do with Salesforce or Workfront specifically.

 

In order for our users to access Salesforce they have to be provisioned for Salesforce in Okta, in order for someone to access Workfront they have to be provisioned specifically for Workfront.

1 reply

Richard__Carlson
Community Advisor
Richard__CarlsonCommunity AdvisorAccepted solution
Community Advisor
June 21, 2023

Single Sign On is a corporate level authentication system which sits above all of the apps, it has nothing to do with Salesforce or Workfront specifically.

 

In order for our users to access Salesforce they have to be provisioned for Salesforce in Okta, in order for someone to access Workfront they have to be provisioned specifically for Workfront.

A
AaronArAuthor
June 21, 2023

Hey Richard, 

 

Thanks for your reply. If I understand correctly, I do have both Workfront and Salesforce provisions, however I did not see Okta in the documentation provided for single sign on here:Overview of single sign-on in Adobe Workfront | Adobe Workfront

Richard__Carlson
Community Advisor
Richard__CarlsonCommunity Advisor
Community Advisor
June 21, 2023

Okta just happens to be part of the software package our company uses for authentication, there are likely other software products that perform a similar function

 

Our specific SSO configuration for Salesforce has absolutely nothing to do with Workfront.  Each system is independent and needs independent setup.

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