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Resubmit Rejected Request

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Level 3

Is there a way for a rejected request to be modified by the original requester and resubmit the request if the requester has a "worker" lic.?

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2 Replies

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Level 10

Hi Terri,

Reviewers, Workers, Planners all have the ability to edit issue custom forms and statuses as long as they have the appropriate sharing. You can set defaults for issues that are submitted in the Queue Setup as shown below:

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Thanks,

Narayan