Request size to change SLA

Hello,

Is there an automatic way for when requests are sized that the SLA will change accordingly?

Community Advisor

When you say SLA - is that a custom field you are using, or are you referring to a Planned completion date of some kind?

Level 2

Sorry I should've been more clear: can the SLA be changed under Planned completion date when a custom field is selected on the custom form?

Community Advisor

The only way to automate the Workfront date fields based on form criteria is through Fusion if you have it.

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