I am looking to find out if there is a notification setting for changes to an existing request that is unresolved in a queue.
Example: A client uploaded a mark-up to an existing request and I did not receive a notification.
Is there a way to automatically notify someone when a change is made to an existing request?
Thanks!
There are several email notifications that can be turned on but you would have to be the person that entered it or the assigned to person. From the setup page under email>notifications look under Communication and Information about Projects I own.
I believe if you are assigned to the request this should do the trick. Under your user notification settings, Information about Work Assigned to Me -> Documents are uploaded or changed on requests I'm assigned to.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
