Request/Issue Team ID and user wildcard reports | Community
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Level 4
April 15, 2025
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Request/Issue Team ID and user wildcard reports

  • April 15, 2025
  • 1 reply
  • 1005 views

I've been trying to find other ways to create user wildcard request team reports without using the Assigned to or Assignment team as the wild card connector to report users, since I'm finding that requests may occasionally be unassigned. So far, I've tried issue reports. I tried Issue-Team ID with wildcard user teams, but that doesn't return results. When I try Issue-Team ID as a column, the Team ID results are blank in the report. 

Resolve Project-Home Group or Resolve Task-Home Group doesn't work either to get data in a column and due to this, I'm not sure if it's worth the text mode time to pull resolve group ID into the report since it doesn't seem like it will work based on the empty report columns for the resolve project/task home group. I would appreciate any ideas to connect requests to user wild card team/group in this report?  Thanks

Best answer by skyehansen

Based on your filter screenshot, Issue / Team ID works for me as long as I am searching for requests where only one team is assigned, and as long as that team is my home team.

 

If I was looking for "any of my many teams" $$USER.teamIDs would be a better fit.

 

If there are multiple teams being assigned to the request, you should consider using Assignment Teams / ID instead.

1 reply

skyehansen
Community Advisor
skyehansenCommunity AdvisorAccepted solution
April 16, 2025

Based on your filter screenshot, Issue / Team ID works for me as long as I am searching for requests where only one team is assigned, and as long as that team is my home team.

 

If I was looking for "any of my many teams" $$USER.teamIDs would be a better fit.

 

If there are multiple teams being assigned to the request, you should consider using Assignment Teams / ID instead.

CBuckwalAuthor
Level 4
April 16, 2025

Thanks, Skye. For some reason, I wasn't connecting that Issue Team ID refers to the request assigned team. All clear now.