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jklemm
November 1, 2022
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Request info did not attach to project when converted using a specific template

  • November 1, 2022
  • 1 reply
  • 448 views

I converted a request to a project using one of our specific templates. However, the request info did not populate in the project details. Any idea why this may have happened? 

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Best answer by ChloeWY

Hi @jklemm , I'm not sure, but this might be a Custom Form issue.  I suggest checking if you have a Custom Form that is attached to the request but not attached to the template.  

1 reply

ChloeWY
ChloeWYAccepted solution
Level 6
November 4, 2022

Hi @jklemm , I'm not sure, but this might be a Custom Form issue.  I suggest checking if you have a Custom Form that is attached to the request but not attached to the template.  

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