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Kevin_Jacobson1
Level 2
November 3, 2021
Question

Reporting Help

  • November 3, 2021
  • 2 replies
  • 585 views

An existing report stopped working after a user account was deactivated. I've updated the Deliver this report with the Access Rights of: section to my user account, but the report is still not working. Are there other updates I need to make to the report?

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2 replies

skyehansen
Community Advisor and Adobe Champion
skyehansenCommunity Advisor and Adobe Champion
November 3, 2021

there are two steps you need to take: sounds like you have taken one step and not the other. This help article is a good guide to both.

https://one.workfront.com/s/document-item?bundleId=the-new-workfront-experience&topicId=Content%2FReports_and_Dashboards%2FReports%2FCreating_and_Managing_Reports%2Frun-deliver-report-access-rights-another-user.html

RandyRoberts
Community Advisor
RandyRobertsCommunity Advisor
Community Advisor
November 3, 2021

I created a service account that has admin permissions that is used for this type of thing. It's not a real person so they will never be deactivated. I use the same account for all my Fusion automations and service email reminders.

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