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MattLe3
November 27, 2024
Question

Report Filter Limit?

  • November 27, 2024
  • 1 reply
  • 556 views

Rookie here looking for community help...

 

I'm working on an Issues report where I want to see open issues from subsets of the queue topics. The filters are finding the correct Request Queue and the correct subset of Queue Topics. But totally ignoring all efforts to filter to the open issues-- I've tried setting Actual Completion Date to Null, as well as variations on Status and Resolving Campaign Status. 

 

I have created a single filter for each queue topic, 14 in total. So the overall filter count is 16 (with the Request Queue filter and the Status filter).

Is there some limit of 15 that I'm hitting?  

 

Can I put all the Queue Topic names into one filter instead of individual?

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1 reply

skyehansen
Community Advisor
skyehansenCommunity Advisor
Community Advisor
November 27, 2024

Yes, put all your queue topic names into one filter. Then take out all your "OR"s, turn them back into "AND"s. If your queue topics are all in the same queue, you should just remove the queue filter completely, it looks redundant to me.

M
MattLe3Author
December 4, 2024

Thanks- they are in the same queue, but I get requests to slice by the queue topics for various reasons. "I want to see what's been completed for A, B and Q" 

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