** Release 2019.4 Major Problems **
Release 2019.4, which is scheduled for Production the week of November 11 (see the Trust to verify your date), does not work and is a mistake. From the perspective of an end user, you've ripped away the familiar experience of the old and replaced it with a replacement that offers nothing new in terms of capability. It was bad enough that we couldn't rely on the custom interfaces to remain stable or even part of the system... remembers MyWork. However, now you've taken away the stability of views in reports and dashboards, which I viewed (until today) as the last holdout in the onslaught of new and ever-changing interfaces. Let's fix this before you create problems.
From the perspective of an admin who customizes views heavily, this release breaks much of my work and will cripple my instances if released in this state. The way HTML is rendered has been messed with so significantly that custom HTML isn't rendering anywhere close to the original. Heads up Community, if you use HTML in your views, you're going to want to get in and look at these things ASAP to gauge the impact this release will have on you.
The only reasonable solution to this problem is to postpone changes to reports and dashboards. It's clearly untested and I've only listed my issues below, but know there are more on the way.
Release Schedule (per Workfront Trust)
Title: 19.4 Release Deployment - Clusters 1, 3, & 5
Planned Start: November 14, 2019 8:00PM MST
Expected End: November 14, 2019 11:59PM MST
Critical - Will break reports resulting in a work-stoppage.
Severe - Will have significant impacts on the presentation of information.
Cosmetic - Will annoy users and likely result in requests to reformat column widths in reports.
Identified Issues (ordered by priority)
- HTML Formatting Missing
- Status - Unresolved
- Severity - Critical
- Likely the result of certain new HTML characters being restricted due to security concerns, resulting in partially-rendered views. This is inconsistent with what is in production today. (See screenshot below)
- Auto-Collapse
- Status - Unresolved
- Severity - Critical
- Seems half-baked and isn't sticky and needs to be reversed. All those years of training users on how to leverage the browser's CTRL + F to find data are out the window with this. Expanding each report on the dashboard one at a time is not a reasonable workaround.
- Anchor Tags Injecting HTML (Case 00174420)
- Status - Unresolved
- Severity - Critical
- (<a href="https://www.google.com">) in your HTML don't work anymore. I've logged an issue for this one with support since it's the most bothersome.
- link.url in Text Mode Injecting Line Break (Case 00174420)
- Status - Unresolved
- Severity - Severe
- If you use "link.url=customDataLabelAsString(Field)" for rendering hyperlinks, a line break is now added to the view breaking the presentation.
- Dashboard Refresh
- Status - Confirmed
- Severity -Severe
- Loading dashboards repeatedly requires a refresh to load data
- Column Header All Caps
- Status - Unresolved
- Severity - Severe
- Column headers are used for much more than simply a label. For example, we use them to provide instructions, naming conventions and best practices for fields, often in complete sentences and case-sensitive. Changing this to all caps is unacceptable.
- Column Header Text Cutoff
- Status - Unresolved
- Severity - Cosmetic
- Text in headers used to always display regardless of column width. Now text is being cutoff and words broken mid-way.
- Parameter Report > Forms Missing
- Status - Unresolved
- Severity - Cosmetic
- When viewing a parameter report, we can no longer see the custom forms that parameter exists on. See screenshot below.
- Column Header "Description" Fails
- Status - Unresolved
- Severity - Cosmetic
- When hovering over the column header, a description should display if added. See this recording of the behavior since a screenshot doesn't capture the popup tooltip.
