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"Something went wrong" error displayed while editing description of any document uploaded

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Former Community Member

We are getting an error" Something went wrong" when editing the description metadata of a document. After this error if we click on any other options on workfront we are getting the error" Unsaved changes are there, do you want to continue". Anyone faced this issue before?

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1 Accepted Solution

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Correct answer by
Former Community Member

Issue fixed by Workfront Development team! This is working fine now.

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9 Replies

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Community Advisor

this is the kind of error where my first troubleshooting steps are to delete cookies and cache or use a different browser... have you tried anything to troubleshoot on your end?

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Former Community Member

Thanks Skye for the reply. Yeah, we have explored those options, like clearing cache and other browsers but having this issue for all users in the system

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Community Advisor

Have you reported it to the service desk already?

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Former Community Member

Yeah raised a support ticket just few minutes ago....

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Community Advisor

sounds quite hairy! Let us know what they say :)

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Former Community Member

I got an update that Development team is working on this issue to fix. will post the details after i get an update.

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Level 1

Looking forward to the update. We are experiencing the same issue.

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Former Community Member

Good news! this issue was fixed by Workfront Development team.

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Correct answer by
Former Community Member

Issue fixed by Workfront Development team! This is working fine now.