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SOLVED

"Add More Tasks" link disappears

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Level 1

Hi Workfront Community!

We have a user who is on the correct license, where sometimes the "Add More Tasks" link is no longer visible and the only way to add a new task is by clicking the button at the top. Has anyone else experienced this/have any tips on how to remedy this situation?

 

We've tried: 

- Clearing the cache

- Adjusting project ownership

- Unsharing/resharing Project, Portfolio, Program, Templates

- Different browsers

 

AlisonJane_1-1687818083267.png

AlisonJane_2-1687818155625.png

Thank you!

1 Accepted Solution

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Correct answer by
Community Advisor

this happens to our users all the time, and usually it's because they are no longer sorting by the task number. (Certain functions are only available when the user sorts by task number (As you can see on your screenshot the hashtag doesn't have an "up arrow" next to it); this is one of them.)

 

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If you liked my post, please like my ideas at
https://experienceleaguecommunities.adobe.com/t5/user/viewprofilepnage/user-id/17528599/contribution...

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View solution in original post

2 Replies

Avatar

Correct answer by
Community Advisor

this happens to our users all the time, and usually it's because they are no longer sorting by the task number. (Certain functions are only available when the user sorts by task number (As you can see on your screenshot the hashtag doesn't have an "up arrow" next to it); this is one of them.)

 

--------------------------------

If you liked my post, please like my ideas at
https://experienceleaguecommunities.adobe.com/t5/user/viewprofilepnage/user-id/17528599/contribution...

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Level 10

Happened many times, just sort the task number column again. This will appear.