Project owner can't see all of their expenses

Forum|Forum|1 year ago
May 6, 2024
2 replies
715 views

Hi everyone,

I have a project owner who can't see all of the expenses they entered in. Currently they can see about a 1/4th of the expenses they entered in the project. Is there anything I should check for? They all have the same custom form applied and I can't think of anything else that would be substantially different between the entries.

Workfront

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Best answer by skyehansen

I feel like this question recently came up. Unfortunately I didn't quite follow the answer (TL:DR), except to see that their problem was resolved. If yours was similar, maybe take a look at the original post here:

https://experienceleaguecommunities.adobe.com/t5/workfront-questions/phriday-phrustration/m-p/647851#M58605

KellieGardner

Community Advisor and Adobe Champion

Do they have a filter applied in the expense area? That's always the first place I check.

R

RKirkAuthor

Level 4

Hi Kellie,

Unfortunately no filters are in place.

skyehansen

Accepted solution

I feel like this question recently came up. Unfortunately I didn't quite follow the answer (TL:DR), except to see that their problem was resolved. If yours was similar, maybe take a look at the original post here:

https://experienceleaguecommunities.adobe.com/t5/workfront-questions/phriday-phrustration/m-p/647851#M58605

R

RKirkAuthor

Level 4

Hi Skye,

Thank you for the link! Yes this does fit pretty close. The project owner in question went from a Plan to Work license and now they are only able to see the expenses they've added in the system. While this answers the question, it feels like this should be a toggleable item for them to be able to see all of the expenses on the project.

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