Predecessor notifications - is there a way to see them besides in your email? | Community
Skip to main content
C
CherylLu
Level 3
September 21, 2020
Question

Predecessor notifications - is there a way to see them besides in your email?

  • September 21, 2020
  • 1 reply
  • 400 views

We've got everyone's predecessor notification set to immediate, but occasionally I hear that people are not receiving them. Is there a place for me to verify if the notification went out, or for them to look to verify those they should have received?

It seems they should be listed in the notifications button but it appears they aren't. Am I missing something obvious?

thanks!

    This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

    1 reply

    H
    Adobe Employee
    HannahHoAdobe Employee
    Adobe Employee
    September 25, 2020

    Hi Cheryl,

    Our Support team would need to assist you with this. We can check our email logs to verify whether or not a notification email was triggered. If you have a recent example of an action that a user expected would trigger an email notification, and yet an email notification was not received, please submit this to our Support team and we would be happy to look into this.

    Best,

    Hannah

    Terms & ConditionsAccessibility statement

    Loading footer...