Popup ads?

It's preferred that Workfront doesn't push these integrations on our users. As mentioned above, some of these integrations don't work as expected - the Adobe CC & MS Outlook integrations aren't as robust as one might hope they would be. For example - Last I checked, the Adobe CC integration has what some would see as a huge flaw in that the file is uploaded straight to WF instead of also existing on one's file server once exported. This can leave a hole in how the company manages files. Due to this fact, some customers don't bother with the Adobe CC integration. To everyone else's point - Governance. Jason DAquin

Chiming in too...Governance. We don't support Adobe CC integration and the corporation outlaws Google products (officially). As the admin, I should get to say what my users should and should not be exposed to and what I will support. I have a tough enough time with users going off the rails and using features we aren't supporting (because I can't just shut them off); please don't add to my headaches. Sending me the little in-system "blue notifications" (and just to me as owner/admin) is fine. Inform *me* and let *me* disseminate as needed. Jeremy, some of us admins are herding cats...please don't randomly throw catnip and feather toys at them. ;-) THANKS! Kevin Quosig

I 100% agree with Skye - I put in a Workfront support ticket to see if there is a way we can turn these off for our end users. We are not on a compatible version of Outlook and we can't use the integration so now I'm fielding calls and having to explain this to multiple end users. Sarah Nau

I can only add my concerns here too! In what world do Workfront live in, where they think pushing this kind of information to end users of an enterprise is an appropriate or useful method? I'm not going to write up the many reasons why this is not an acceptable decision - Workfront should not be pushing any info regarding my company's choice of toolset towards my users without my internal Workfront team's explicit agreement, period. What assurances will Workfront give that this will not happen again Regards Bob Sleigh BT Group

Hi Jeremy, We have strict data and infosec depts - trying to get the outlook and teams plugin into our software centre took me 7 months. So, I have 2 things... 1) I did find the link useful, as the videos (for what people could use) helped me out. 2) The issue is we don't use slack, for example - therefore, I would prefer to be able to configure the pop-up to what is relevant to our instalation. Thanks! Miranda Rais

Thanks for your reply Jeremy I escalated this issue through my account management team yesterday, but I note sadly that today my users are receiving "How likely are you to recommend Workfront to your colleagues" survey messages. I class these in the same category as the integration messages we have been receiving – that is, as an unacceptable, unannounced intrusion into my enterprise's workspace. Please can you confirm that all these types of unsolicited messages have now been halted until we can agree an appropriate approach. To help inform that discussion on what is acceptable, I would suggest from my company's perspective, I don't just want a heads up on your future enablement plans, I want an opt-in solution, provided to my Admins, which as Miranda suggested should be granular enough for me to decide which parts of which messages I want which of my users to see, and comprehensive enough so I can decide to have none of the messages if I choose. Regards Bob

Has there been an update to this? I'm seeing another pop-up today about LEAP. This should not be appearing in our home screens. Very frustrating. This is information that is used for announcements - why does it need to also be pushed as a pop-up ad?

I got the same thing. It wasn't even on my Home screen, I was just merrily working and looking at my project list and BAM! across my screen. I cannot express my displeasure strongly enough. Bad enough we have the giant "banner ad" on the login page (which I also think is really egregious given how much we pay for Workfront), but popups like this are beyond aggravating. Now if you want to take a cue from iPhone apps and give Workfront to us for free, or 20% the full cost or something, in exchange for seeing ads... Kevin Quosig

I haven't seen that yet and I've been logged in as several different users this morning as well as myself. Is it possible they've targeted this one to Admins who aren't yet registered? Not sure if either of you are registered for LEAP, I am so maybe that's why I haven't gotten it...?

I would like to know of an update on this topic as well. Granted, the Leap popup hasn't generated as much chaos as the integrations popup (yet!). I would still prefer the option to allow or opt out of this type of advertising to my entire user base. Eileen Womelsdorf SEI Investments Inc.