Hi! We use planned hours on our templates. We did a time study with our creative team to capture data to input in against all tasks in our process. If we have projects that come in that are new and different we bump up the planned hours on the tasks (as needed) by having a conversation with the designer and copywriter on the project. We are looking to do a new time study in the near future since our last one was cut short (we were in the process of doing one , then covid happened) to reset our planned hours based on the work that we do today. We have also had new people join the team and need to have a better representation of current state hours. We work by the hour in our projects, so we use the Workload Balancer in Conjunction with a report to see how the work is coming along daily. We are hoping Workfront can allow an hourly view in the future to remove the additional step of running a report to assign out the work. Hope this helps you in your journey.
