Pending approvals in Home aren't correct | Community
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J
JillAc
Level 10
March 2, 2021
Question

Pending approvals in Home aren't correct

  • March 2, 2021
  • 2 replies
  • 550 views

I have a user who wants to use Home. Glory be! 😀

However, looking at the approvals that she received a notification for, and the list of approvals in the Home list, and they do not match. Approvals that have a due date of March 4 are appearing under "no planned completion date." I suspect this because we are on V2 of that proof, yet it only seems to be showing V1.

Is there something I can do to make this accurate so it is a real, usable list that shows deadlines for proof approvals?

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2 replies

SamanthaIsin
SamanthaIsin
Level 7
March 2, 2021

We're having a similar problem except that some approvals (cause unknown) are not showing up at all in the home approvals list, but they get a notification and the approvals show up in Workfront Proof.

J
JillAcAuthor
Level 10
March 2, 2021

Also when I create a Proof Approvals report the deadline doesn't show up even though there is one in the notification. This is the code for that column

EXISTS:a:$$OBJCODE=DOCU

EXISTS:a:project:status=CUR

EXISTS:a:project:status_Mod=in

EXISTS:a:versions:ID=FIELD:documentVersionID

approverDecision=Pending

approverDecision_Mod=cieq

approverID=$$USER.ID

approverID_Mod=in

isAwaitingDecision=true

isAwaitingDecision_Mod=eq

isCurrentDocumentVersion=true

isCurrentDocumentVersion_Mod=eq

Heather_Kulbacki
Community Advisor
Heather_KulbackiCommunity Advisor
Community Advisor
March 3, 2021

It's my understanding that due dates for Proof Approvals don't pull through to Home. All our proof approvals show under that "no planned completion date."

Other types of approvals show with their correct due date, but proof still needs a bit more integration.

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