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MoniqueEvans
Community Advisor
MoniqueEvansCommunity Advisor
Community Advisor
June 13, 2023
Solved

Open a Document without downloading in 1 Click

  • June 13, 2023
  • 2 replies
  • 2858 views

Hi all,

I have a new hire in my org that worked somewhere else that used Workfront and they are saying at that organization they could open documents such as PowerPoint and Word files with a single click in the browser without downloading. Does anyone know of a feature within Workfront that allows this?

I suggested generating a Proof without adding approvers and reviewers and using the Microsoft OneDrive and SharePoint integrations, but these weren't accepted solutions.

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Best answer by skyehansen

all other things being equal (this was happening in a different company within their workfront), it seems like this is just a browser setting. You CAN set up your browser to immediately open files that you click on (I think it downloads and then opens with one click). Maybe this is what your user experiences, without remembering how it was initially set up?

2 replies

skyehansen
Community Advisor
skyehansenCommunity AdvisorAccepted solution
June 13, 2023

all other things being equal (this was happening in a different company within their workfront), it seems like this is just a browser setting. You CAN set up your browser to immediately open files that you click on (I think it downloads and then opens with one click). Maybe this is what your user experiences, without remembering how it was initially set up?

    MoniqueEvans
    Community Advisor
    MoniqueEvansCommunity AdvisorAuthor
    Community Advisor
    June 13, 2023

    Thanks Skye! I didn't think about that as an option. I'll suggest it but have a feeling it won't be a welcomed recommendation.

    skyehansen
    Community Advisor
    skyehansenCommunity Advisor
    June 13, 2023

    I hear ya. But I don't know how they would have been doing this before, unless they were using a different browser I'm not familiar with. It's def not a Workfront thing.

      KellieGardner
      Community Advisor
      KellieGardnerCommunity Advisor
      Community Advisor
      June 15, 2023

      I think Skye is right that it's a browser setting. I can open in one click for some docs but not for others. PPT and Word all download when I click but PDFs open in a browser PDF Viewer using the extension I have downloaded to chrome. I believe some browsers have an auto open for downloads as well that can be turned on but we can't do that at our company. 

       

       

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