One-time slot selection field for requests

[TraKill]

Hi everyone,

Is there a way of a selection field in Workfront forms, where when user 1 selects time slot 7:00 am, it is not available for user 2 anymore in the selection of different time slots? (similar to booking time in a calendar but via requests)

[monicacardoso]

Hi @TraKill, 

Thank you for your question! Unfortunately, Workfront does not support real-time field locking or dynamic field filtering across users in custom forms; so what you're asking for (exclusive time slot booking in a dropdown field) is not natively possible with just selection fields in a request queue.

However, you can build a workaround like this:

1) Use Workfront Fusion

• Have a dropdown field for time slots in a request form (eg. 7:00 am, 8:00 am, etc) 
• Use Fusion to monitor submitted requests:
  • When a time is booked, mark it as “unavailable” in a separate data store or object
  • When a new request comes in, Fusion can reject or flag it if the time is already taken
  • Not truly dynamic in the form, but enforces uniqueness after submission

2) Use a Calendar/Booking Tool Embedded in Workfront

• Use an external booking tool like Calendly, Microsoft Bookings, or Google Calendar
• Embed the booking form or link in the custom form or request instructions
• When users submit, the selected time is blocked externally
• Then collect only the booking confirmation ID or time in Workfront

- Monica

[TraKill]

Interesting! I assumed it would work via Fusion and an API call to make the field hidden, but I don;t know what to put in the API call...Thank you